Following a crash, General Motors wants to make sure a new vehicle is repaired with the proper specifications. Thus, the automaker announced on Wednesday the GM Collision Repair Network.
The new network will ensure dealerships and independent body shops adhere to guidelines to repair new vehicles to GM standards. According to the automaker, as vehicles and technology progress, ensuring proper repairs are completed will be important.
“The National Highway Traffic Safety Administration* reports more than six million police-reported car crashes occur every year, and as vehicle technology evolves, it’s more important than ever to complete proper repairs and run an efficient enterprise,” John Eck, collision manager, GM Customer Care and Aftersales, said.
In the unfortunate instance of a crash, OnStar will work with GM vehicle owners to locate a shop within the Collision Repair Network where a shop uses original equipment and GM procedure. As for the shops and dealers, GM believes the new network will further streamline operations. The automaker plans to add new standards for pre- and post-collision scanning, which should reduce the time spent diagnosing repair procedures.
Dealers and collision shops can enroll in the network now to learn more about its requirements and fees.
Comments
Of course assuming your insurance company will agree to pay what will most surely be a higher price.
Most certified GM dealers already have their own specialized repair network. My dealer has a great one a bit far from my home, but all repairs are perfect and their customer service is excellent!
Good luck to have your geico, Allstate, liberty mutual and similar bunch to pay for you OEM parts.
When you see lots of commercials from insurance company, run the other way, everyone is in a budget and they’ve already spent their money.
Well for one you need to understand you can go to any shop you like by law.
Second many good shops will go to war if they are doing their job to get you new parts.
Mine had them wanting to use used parts and the stood up to the company. All parts came out of new GM boxes from GM.
Also if you go with the Flo you get what you pay for, nothing but trouble.
The greatest problem in instance and body shops is so many are colluding with each other taking advantage of the customer and no one stops them.
You need to know your rights and not be guided by the wrong people into making poor choices.
“Lauches”
I guess the part of this story that’s missing for me is, they’ve aligned with an insurance carrier who buys into the program.
I have no algorithm to prove this out, but if someone (Ally? Allstate?TBD?) could get the majority of GM/US business, they’d figure out a way to turn a profit.
Some carriers, like Chubb – you pay a premium, but they do things right, and don’t care where you go (home or vehicle).
Others – less expensive for a variety of reasons – want three quotes or whatever. (Small sample-size experience, me).
But if an insurer got the lion’s share of GM business, they should be able to turn a profit, you’d think … sounds like an extension of Certified Service.
Seems like they’d roll this out with a partner in-place …
repair network is a difficult task sometime unexpected error are occur gm dealers always provide high level repairing of networks . new networks are expensive so repairing of network for customer safety