One Michigan-based Chevrolet dealership won’t be in the business of selling, buying or trading vehicles for 15 days. Michigan Secretary of State Ruth Johnson announced last Friday that the dealer will be suspended from doing business for 15 days, according to The Detroit Free Press.
The government served Patsy Lou Chevrolet in Flint Township the suspension after numerous violations and customers complaints. The most recent complaints include the dealer’s failure to provide buyers with vehicle titles.
“Despite multiple attempts to address the dealership’s violations without a suspension, the owner and the department were unable to reach an agreement, and Department of State staff then was forced to seek this penalty,” Johnson said
Specifically, a customer purchased a vehicle in December of 2016 and never received a title for the car. An investigation uncovered that not only did Patsy Lou Chevrolet not provide a title for two months, but the dealership’s filed paperwork filed included false information.
The dealership instead gave the customer a dealer license plate to drive the vehicle without a title. Dealerships themselves are only to use the special plates for business purposes.
Comments
This dealership should be terminated immediately.
Well I heard that a local judge over turned the State ruling. Hmmm, money talks.
I wish GM would just sell vehicles on Amazon. Then deal with warranty repairs with the mechanic of your choice someone you trust. We then would get a true feedback and review of vehicles to help make smarter decision as consumers. This bad dealer thing is all over the US. Dealers are in it to make dealer money. Most dealers where I live sell four or five brands of vehicles, they don’t care what they sell you. I had a dealer complaint where the service manager lied, called GM, GM sided with the dealership. The dealership blackballed me said didn’t want my business and not to return. I wrote the dealership owner an email. He then straightened everything out. The lying service manager still works there, but I can at least have service work and warranty work done by my local GM dealership and don’t have to deal with him. Th GM dealership thing has to be fixed so that GM is loyal to the customer not the dealership. The customer buys GM not the dealership.
So long as everyone in this country keeps doing business with middlemen, middlemen will never go away.
US automakers can not sell cars on the internet at this time. There are too many legal battles that would have to won to open that market. I don’t expect this to change in my life time. There are many creative options that are popping up as alternatives.