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You Can Now Remote Start Your GM Car Or Truck With Your Fingerprint

You didn’t mis-read the title and your eyes are not fooling you: you can now remote start your GM vehicle (and do many other things) just by using your fingerprint on your smartphone.

The Lowdown

Here’s the deal: users of GM’s myBrand mobile apps — myChevrolet, myCadillac, myBuick or myGMC (powered by OnStar)– are typically prompted to enter their four-digit OnStar PIN when doing anything of value in the apps, such as performing remote commands, refreshing vehicle info, or looking up details about their account.

But as of version 3.7.0 (and newer) of the myBrand apps (released earlier this summer), iPhone and iPad users can replace their OnStar PIN with the Touch ID fingerprint technology, enabling them to remotely start their vehicle, lock/unlock its doors, and sound its alarm. All of these things were possible before… except for the fingerprint part.

2016 myBuick Mobile App 02

Enabling Touch ID In The myBrand Apps

Here’s how to get it all working:

  • Ensure you have Touch ID set up on your iPhone or iPad
    • If you don’t, go here: Settings app > Touch ID & Passcode > Enable Touch ID
    • Follow the prompts to set up touch ID
    • Don’t see these menus? Touch ID is standard on the iPhone since iPhone 5S, as well as iPads since the iPad Air 2 as well as the MacBook Pro.
  • The myBrand apps should automatically ask you whether or not they you’d like to enable Touch ID.
    • Alternatively, you can enable Touch ID manually by going to Settings (found at the very bottom of the myBrand apps) > Touch ID.
  • Having instructed the myBrand app to use Touch ID, you will be prompted enter their OnStar PIN once.
    • This saves the PIN in the app.
  • From that point forward, when you do anything in app that requires you to authenticate with your PIN (such as any of the Key Fob / Remote Vehicle Commands), the app will ask you to scan your finger. You do so by touching the “home” button of an iPhone or iPad for a split second.
    • Key word: touching, not pressing. You do not press the home button when using Touch ID.

myCadillac app Touch ID on iPhone

Real-World Experience

Having used the Touch ID feature in the myCadillac app in conjunction with my 2015 Cadillac ATS for the last few weeks, I can attest to an increase in convenience, especially when on-the-go: scanning my finger (when walking to the elevator) takes a blink of an eye thanks to the near-flawless execution of Apple’s Touch ID mechanism.

By comparison, entering my passcode (sometimes incorrectly) is more time-consuming and requires much more of my attention, which might be challenging when walking down the stairs or to the office elevator.

What’s more, Touch ID is also more secure than the PIN, as it prevents over-the-shoulder gazers from discovering your OnStar PIN.

Perhaps even better, there is also a “coolness” factor to it all: you can now open your myBrand app, hit the Remote Start button, authenticate with your fingerprint, and — voila — your car magically comes to life! This alone enabled me to make green with envy a friend who just bought a brand new Mercedes.

At the end the day, it’s a trifecta of increased convenience, greater security, and supplementary coolness. What’s not to like?

Yes, It’s Secure

Those following Apple might know that the Touch ID feature is highly secure, since it uses a dedicated, highly-encrypted secure storage mechanism called Secure Enclave onboard Apple’s iPhone and iPad devices (as well as new Mac computers). Meant as a successor to numeric passcodes to unlock Apple’s mobile devices, Touch ID can also work in conjunction with passcodess — so it’s not an “either-or” affair.

Here’s the kicker: no one, not even the FBI or the NSA, has been able to break the encryption found in iPhones with the Secure Enclave (those containing Touch ID)… though they sure have tried. Rightfully so: the chip is also responsible for storing other types of sensitive information, such as payment methods (like credit cards) for Apple Pay.

Bottom Line

Replacing the four-digit OnStar PIN with Touch ID has been a welcome change in my experience using the myCadillac app.

Here’s to a job well done to GM’s team of developers.

For Android Users

Android users also have the ability to authenticate the myBrand apps using their fingerprint. However, availability of the fingerprint reader and its implementation (how well it works) varies widely from device to device.

GM Authority Executive Editor with a passion for business strategy and fast cars.

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Comments

  1. Any idea if this will be available on Android?

    Reply
    1. ive got it on my s7 edge

      Reply
      1. Had to reinstall the app and update it to get it to work. Thanks for the reply.

        Reply
    2. Yes it sure is! I’m using it on my BlackBerry KEYone and just yesterday I was able to unlock and lock the doors on our vehicle using my fingerprint. It’s very handy!

      Reply
      1. Tried it out and it is way better than a pin. Handy indeed. Thanks for the reply.

        Reply
  2. I love it; have a 2016 ATS Premium, the touch system works great.

    Reply
  3. I have an Android S7 phone and have downloaded the ” My Cadillac app ” for my XT5 . Quit the cool factor on starting it with my phone . What app do I need to download to get the fingerprint option to work ?
    Happy Labor Day .

    Reply
    1. If you have the myCadillac app and downloaded it from Google Play, you may need to just update it; or uninstall it and re-install it like I had to with the myGMC app. Hope this helps.

      Reply
  4. I have this, but wish they would let me do everything with Google assistant or Amazon alexa. One of the manufacturers does, can’t remember which one it is.

    Reply
    1. I believe Hyundai offers models that can controlled with Alexa.

      Reply
  5. Thanks for the info Trent . Just re-installed the app and that worked .

    Reply
    1. Glad you got it working. You’re welcome.

      Reply
  6. will this work on a 2016 Cadillac that doesn’t have a factory remote start?
    thanks

    Reply

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