It’s something many of us fear when dropping off a prized vehicle for service anywhere: an employee might feel emboldened to take the car for a quick joyride. Sometimes it’s necessary to make sure new components or parts are functioning properly. But there’s no excuse for this Chevrolet dealership employee to have taken off for a lunch break in a customer’s Chevrolet Camaro.
According to local news affiliate NBC 4 Los Angeles, Mari Agredano-Quirino brought her husband’s Chevrolet Camaro Indy 500 Pace Car edition to Montebello Chevrolet for a quick oil change, but that’s not what the employee had in mind. After dropping the car off, Agredano-Quirino and her husband went to lunch, and on the way, a flash of orange and white blasted by them.
“As we waited at a signal, we saw a car speeding passed us. My husband said, ‘babe I think that was our car.’ So we followed it. He was going so fast we couldn’t even catch up.”
When the couple did catch up to the car, it was indeed their Chevrolet Camaro and Agredano-Quirino confronted the employee while recording video at a restaurant’s drive-thru window. The employee tried to tell her it wasn’t her car before reversing and leaving the scene—he didn’t even wait for his food.
The couple then returned to the Chevrolet dealership and when asked where the Camaro was, the dealer was unable to locate it. Eventually, the Camaro and the employee did return and the general manager apologized for an incident he called “embarrassing.”
The dealership reportedly offered the couple monetary compensation for the incident, but they declined. Instead, Agredano-Quirino wanted to make an example of the incident for any other employee that may feel like joyriding a customer’s car.
Comments
Just look at the guy…typical.
What is it exactly that you’re trying to say?
Rico Suave type of a kid by the looks of him and his demeanor in the video..
That’s why you get a dashcam
Just a road test to make sure everything works properly.
Once the dealer found out about the high speed inspection, they probably charged extra for this procedure.
This happens at all dealerships once and awhile.
Dealer model leads to better service, right? NO!
When I go to Apple or my bicycle store, they service my apparatus right in front of me. Dealers all have waiting rooms. Why the hell don’t they build their waiting rooms right next to the service shed and have a big window between them. What is so wrong with allowing customers to monitor the things they own? I have to ask every single time to get freakn ‘permission’ to watch my own car get serviced.
When I have to ask the great secretary for permission to monitor my own car, that’s dealer-based socialism. I want my capitalist right to monitor my own capital.
But again not everyone have time to wait for their car to finish? A typical oil change do take some time when the dealer has handful of cars to get it oil changed. And sometimes they don’t
I understand your point, but I’m not asking for every customer to have to watch. I’m asking for them to make it barrier-free to watch if you just feel like it, froggy folk. Then, the folks who feel like watching can report any activity like this for every customer. Y’know, real community, something Pepe will never perceive.
Or just set up a security camera
This Is a Problem in both Domestic and European Dealerships. I used to take my Mercedes-Benz to an Excellent dealership for service, in Southern California, that also handled other European marques. It truly angered us to learn, that a Parts employee, used to sneak customers cars out for a ‘joy ride’ whenever he felt like it, to check them out…His mindset was that he had a right, because those rich people would never notice…and he would never be able to buy one, so it was fair. When the management learned of his behavior, they allowed him one more ride ☺️ The employee was given a ride home in the service truck, with his final pay check.
Where is the video? All I see is a still photo.
She confronted the guy(kid) in the video and he acted like an embarrassed and also caught little poser.