As the automobile turns from just a transportation method to a rolling computer, automakers continue to refine and change ways customers interact with their vehicles. Some have been more successful than others in implementing technology.
One of the successful is Chevrolet, which scored two top spots in the 2017 J.D. Power Tech Experience Study. Specifically, the Chevrolet Camaro placed first in the mid-size car segment and the Chevrolet Tahoe took the number one spot among large vehicles. For the Camaro, it marks the second year in a row it’s won top honors.
The study surveyed 19,500 owners of new vehicles within the past three years and 35 separate areas of technology are measured on a 1,000-point scale after 90 days of ownership. Overall, there are two takeaways: active safety features work well and consumers like them, and some basic controls are becoming more difficult to use.
Consumer satisfaction with basic controls such as climate control, gauge clusters, infotainment and more dropped an average of 83 points since last year’s study. That means drivers are becoming increasingly irked with common controls. The least positive experience in new cars? Navigation systems.
Comments
Why aren’t truck based suvs added to GM truck sells every month/year?
How can a camaro be placed in the midsize car segment lol? Isn’t this hat the Malibu ?
“drivers are becoming increasingly irked with common controls” as someone who has used CUE, I can agree.
I can use the cue system! Why is it so difficult for the rest of the population?
Amazing … i thinks so … Overall, there are two takeaways: active safety features work well and consumers like them, and some basic controls are becoming more difficult to use.
Thank you I Have learnt a lot
This post makes a lot of sense indeed and I appreciate the work
Thank you I Have learnt a lot
I took a Chevrolet like the one pictured for a test drive last week. The reactions from bystanders was amazing.
I must express thanks to the writer for rescuing me from such a predicament. After scouting through the the net and coming across tricks which were not beneficial, I figured my life was gone. Living without the presence of approaches to the problems you’ve sorted out through your main write-up is a serious case, and the ones that would have in a wrong way affected my entire career if I hadn’t encountered your site. Your own personal skills and kindness in controlling the whole thing was invaluable. I’m not sure what I would have done if I hadn’t encountered such a step like this. It’s possible to at this moment relish my future. Thanks so much for this specialized and result oriented help. I will not think twice to suggest your blog to anybody who ought to have counselling on this situation.