General Motors is recalling its full-size pickup trucks over an issue with the instruction manuals.
The defect: the owner’s manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, “Child Restraint Anchorage Systems.”
The hazards: if the instructions are missing from the owner’s manual, the child seat may be installed incorrectly and not be properly secured, increasing the risk of injury in a crash.
Affected vehicle areas: instruction manual for child seat.
The vehicles represent the fourth model year of the K2 platform Chevrolet Silverado and GMC Sierra trucks.
Number of vehicles affected: 29,647 vehicles (United States figure).
The fix: GM will notify owners, and dealers will provide a corrected insert for the owners manual, free of charge.
Owners should: customers looking to find out if their vehicle is included in this Chevy Silverado and GMC Sierra recall should visit recalls.gm.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, then owners should take it to a dealer.
Owners can also contact Chevrolet or GMC customer service with questions by using the following information.
- Chevrolet Customer Service: 1-800-222-1020
- GMC Customer Service: 1-800-462-8782
- GM Recall Number: 17307
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 17V487000