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GM Recalls 30,000 Units Of 2017 Chevy Silverado And GMC Sierra Over Instruction Manual Issues

General Motors is recalling its full-size pickup trucks over an issue with the instruction manuals.

The defect: the owner’s manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, “Child Restraint Anchorage Systems.”

The hazards: if the instructions are missing from the owner’s manual, the child seat may be installed incorrectly and not be properly secured, increasing the risk of injury in a crash.

Affected vehicle areas: instruction manual for child seat.

Affected vehicles:

The vehicles represent the fourth model year of the K2 platform Chevrolet Silverado and GMC Sierra trucks.

2016 Chevrolet Silverado 1500

2017 GMC Sierra Denali Ultimate 1500 exterior live at 2016 LA Auto Show 001

Number of vehicles affected: 29,647 vehicles (United States figure).

The fix: GM will notify owners, and dealers will provide a corrected insert for the owners manual, free of charge.

Owners should: customers looking to find out if their vehicle is included in this Chevy Silverado and GMC Sierra recall should visit recalls.gm.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, then owners should take it to a dealer.

Owners can also contact Chevrolet or GMC customer service with questions by using the following information.

Contacts:

  • Chevrolet Customer Service: 1-800-222-1020
  • GMC Customer Service: 1-800-462-8782
  • GM Recall Number: 17307
  • NHTSA Toll Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.safecar.gov
  • NHTSA Recall Number: 17V487000

GM Authority Executive Editor with a passion for business strategy and fast cars.

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Comments

  1. who reads these manuals ??

    Reply
  2. If you have never installed a car seat in your life and want to do it correctly for the safety of your first newborn, you will read the manual.

    If you want to know how to set up the easy entry/exit system in your vehicle, you will read the manual.

    If you want to know how to program the TPMS on your vehicle after getting a flat, you will read the manual.

    … and a bunch of other things. The point is, if you really want to get to know your vehicle and maybe learn a few things that you probably will never know without reading it… you will read the manual.

    Reply
    1. like my attorney told me one time about signs put up to protect you from lawsuits, not everyone can read.

      Reply
  3. These recalls are pathetic! What a waste of time. Every police and fire depth will look at your installed car seat and verify that it is installed correctly

    Reply

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