In June, we reported that General Motors is issuing a recall and associated stop-sale of the 2014-2016 Chevrolet SS Sedan over an issue with the vehicles’ electric power steering system. At that time, complete details of the recall were not available — which is no longer the case, as the National Highway Traffic Safety Administration (NHTSA) has released official details about the recall.
The defect: corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.
The hazards: a greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.
Affected vehicles:
- 2014 Chevrolet SS Sedan
- 2015 Chevrolet SS Sedan
- 2016 Chevrolet SS Sedan
Potential number of vehicles affected: 6,204 vehicles (United States figure).
The fix: GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge.
Owners should: customers looking to find out if their vehicle is included in this Chevy SS recall should visit recalls.gm.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, then owners should take it to a Chevrolet dealer.
Owners can also contact Chevrolet customer service with questions by using the following information.
Contacts:
- Chevrolet Customer Service: 1-800-222-1020
- GM Recall Number: 17248
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 17V382000
Related News, Information & Reporting:
Production of the Chevrolet SS Sedan ended at the GM-Holden Elizabeth plant in South Australia on May 25th, 2017. The plant will shut down in October 2017, thereby marking the discontinuation of other vehicles on GM’s Zeta platform, including the Holden Commodore, Ute, and Caprice.
Comments
I remember the days of unassisted steering. Those were the days when drivers could ACTUALLY drive. Now it’s assist this–assist that, computer-this, computer-that.
Even if that connector failed, reckon I could still drive it like a pro! Lol.
True, but keep in mind, the gear ratios in the rack are a lot different than on old cars. Lock to lock is far less turns. In other words, a modern car that loses power assist is much harder to steer than an old car designed without power steering. That’s before taking into account smaller differences like wider radial tires and smaller steering wheels.
“dealers will inspect the steering gear assembly, replacing it as necessary” Does that mean that if their are no signs of corrosion they won’t replace it? Leaving it to corrode sometime down the road. Or is this just a poorly worded sentence.
How much longer for a fix????? I just bought a 2014 Silverado that has to stay behind the dealers building until
a fix for this problem is found.I didn’t find out until i made the deal.NOT HAPPY!!!!!!
What does a Silverado have to do with a recall on the ss?
I had my 2016 SS inspected at the local dealership. They said that they need to replace the entire rack n pinion and need my car for TWO days. Anyone have a similar quote?
Wow. First I’ve heard of that. The local fix here (and I put some 200-odd vehicles through on this recall) was to put an extender cable in for one of the sensors on the rack – problem fixed.
Maybe there was other damages they needed to consider? I would ask them for a full explanation documented on paper!
I suspect the dealership does not want to do the warranty work and is trying to discourage me from having the repair done there. My car has less than 5,000 miles on it.
Hey Ed, my 2015 just power steering just started to stop working and I took it to the dealer and they said my vin was not part of the recall but it’s loosing power steering. They inspected it and said the computer is telling them to do the same (replace rack and pinion). What do you finally do and how much was it
I’ve had the steering recall work done on my 2014 Chevy SS, now I get “Park Assist disabled by steering”. Before the recall, Park assist worked fine. Now dealership wants to charge me almost 2K to fix. Can someone please advise me? I decided to hold off on the repair until I have enough info.
I’ve had the steering recall work done on my 2014 Chevy SS, now I get “Park Assist disabled by steering”. Before the recall, Park assist worked fine. Now dealership wants to charge me almost 2K to fix. Can someone please advise me? I decided to hold off on the repair until I have enough info.
Also, the steering wheel no longer stiffens in sport mode.