transition to a voluntary modelGeneral Motors has announced that it has successfully completed a three-year consent order with the National Highway Traffic Safety Administration (NHTSA) in which the automaker was required to meet with the agency on a regular basis to discuss recalls and other vehicle safety issues.
The three-year-order was entered on May 16th, 2014 to resolve claims related to the lack of timeliness associated with the widely-publicized GM ignition switch recalls. Since then, the automaker has taken various steps to revamp its internal product safety processes, with the most notable step being the creation of a Global Vehicle Safety department and associated processes.
“Over the past three years, we have taken significant strides toward our goal of setting a new standard for customer safety,” said Jeff Boyer, GM vice president for Global Vehicle Safety. “For example, we took the important step of creating a new product safety structure, which has enabled us to be significantly more innovative with our safety oversight. We have also fielded and responded to hundreds of product safety concerns raised by our employees though our Speak Up For Safety initiative.”
What’s more, the automaker is now working with the agency to transition to a voluntary model to continue dialogue on important vehicle safety issues.