Cadillac’s CUE Gets A Refresh, Introduces Cloud-Based Driver Profiles And More
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Cadillac’s CUE system still isn’t quite there when it comes to ease of use. But, much like every luxury automaker’s infotainment system over the years, it’s getting better.
Cadillac has revealed the next generation of CUE and what owners can expect from the updated system. The upgrades can be categorized with a couple of words: intuitive and personalized.
CUE will now support cloud-based driver profiles. These profiles allow the driver to customize and personalize the CUE system’s features and can be taken with the driver to any new Cadillac vehicle equipped with CUE. Features like vehicle and display setting, contact favorites, navigation route preferences and recent destinations can be customized and jump from Cadillac to Cadillac with the driver.
That’s the personalization component. Cadillac says this new system is also more intuitive to operate. How? CUE will now include a “Summary View” to display all key applications, such as climate, audio, phone and navigation, on one single screen.
Speaking of navigation, CUE now features an all-new navigation app with available information from the cloud. Points of interest, traffic information, parking and fuel prices are constantly updated with help from the cloud. Improved voice recognition and a simpler onscreen search function is said to reveal navigation results quicker than ever, too.
Over time, the new navigation system will also begin to learn the driver’s preferred routes and offer up suggestions to avoid traffic and predict other suggestions that may be useful.
Finally, OnStar becomes more active than ever. With permission from the owner, Cadillac will update features remotely, such as the navigation app or new Collection app, after the vehicle leaves the dealership.
The new CUE system will debut with the 2017 Cadillac CTS mid-year, followed by the Cadillac ATS and XTS for the 2018 model year. As for other vehicles like the Escalade and XT5, the brand simply says the system will make its way in following model years.
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I thought the CT6 and XT5 got the next gen Cue system already. Was that just an enhancement of the original CUE? I also remember hearing JDN about a year ago saying there was a whole new infomannt system in the works, I wonder if this is it or there is still an completely brand new version coming out for Cadillacs next gen cars.
I fail to see where CUE is not easy to use. I took 15 minutes and read the manual on it and it’s a piece of cake.
CUE at it’s launch was buggy, slow and awful. It’s been a lasting impression unfortunately. But you’re right CUE today works well.
You would think the top of the line vehicles would be the first to get any new equipment or improvements. I would not be happy to know that the equipment in a 60 thru 70 thousand vehicle has better equipment than a 80 or90 thousand vehicle that I might be interested in.
The use cloud based profiles is a pretty savvy offering from a marketing view. Being able to transfer the settings to another Cadillac helps build repeat customers. How many of us has stuck with the same brand of smartphone for the same reason?
Climate settings, mirrors, and seats that revert right to the exact settings you had on your last Cadillac. No screwing around trying to set them to an approximation of how they were in your old Cadillac and then just accepting the differences even if you’re not comfortable with them.
I know seats and mirrors weren’t mentioned in the article, but virtually any personalized setting that a driver makes to the car could be uploaded to the cloud.
While maybe not too difficult for some, it doesn’t work well for me, the current CUE is one reason I would not replace my 2016 ESCALADE Platinum with another Cadillac. They should consider offering upgrades to existing. There re computers NS can be reprogrammed. If they had upgrade, existing users could see if they liked it. When my lease is up, I’m looking elsewhere.
The cloud-based profiles are likely because of the Book concierge service. At least that’s my hunch.
Cadillac has advertised CUE as always up to date with easy updates. Not a single model year has been upgrade-able yet and I doubt this latest version will be available to anyone who has already bought a Cadillac including the ones that just bought an earlier 2017
CUE is still a horrible and S L O W system.
Having just bought a 2017 in October, and having confirmed with Cadillac corporation that this update will NOT be available even to existing 2017s, I’m none too pleased.
Just to add this new version of Cue is also running Android for its OS. It very quick and snappy versus the previous version which was based on QNX.
Also, any 2017 that was manufactured before February 2017 will not get this version as an upgrade, since the previous CUE hardware is made by BOSCH, and the new hardware is made by Harman.
And as Samsung’s purchase of Harman was just finalized, technically then, Cadillac CUE hardware is Samsung.
I have a 2016 CTS, I’m wondering can prior models take advantage of this update, we feel left out as this seems like a extensive upgrade. if anyone has solid info, would you please share.
Hi, Nope!
I have a 2016 ATS4 Coupe as well, and you can’t upgrade to this. Our 2016 system is running QNX OS, versus this new one which is running Android. Also, the late 2017 CTS is the only one that has the Android based CUE. 2018+ is where the new CUE Android based system resides. For 2019 everything from Cadillac to Chevrolet will have an Android based CUE/MyLink/GMC Link.
Mike, thanks for the reply and update. Looks like a solution would be to purchase the entire unit with modules and HMI etc…, which at this point is far fetched with price point and if GM even would sell to non commercial customers. Hopefully a trusted 3rd party will have this updated unit to offer down the line. On another note how’s your coupe overall, any upgrades thus far?