General Motors is recalling certain units of the 2016 Cadillac CT6 over an issue that could cause the passenger-side seat belt to detach from the seat anchor.
Owners are advised not to allow an occupant to sit in the front passenger seat until the recall remedy has been performed.
The defect: the bolt that connects the front passenger seat belt webbing to the seat’s anchor plate may be missing. Without the bolt, the seat belt webbing may detach from the seat anchor.
The hazards: if the seat belt webbing detaches from the seat anchor, the seat belt may not properly restrain the front seat passenger in the event of a crash, increasing the risk of injury.
Affected vehicles: 2016 Cadillac CT6 manufactured July 21, 2016, to July 22, 2016.
Number of vehicles affected:Â 131 vehicles (United States figure).
The fix: GM will notify owners, and dealers will replace the existing front passenger seat belt webbing anchor bolt, or install a bolt if it is missing, free of charge. The recall is expected to begin September 24, 2016.
Owners should: customers looking to find out if their vehicle is included in this Cadillac CT6 recall should visit recalls.gm.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, customers should take it to a Cadillac dealer.
Owners can also contact Cadillac customer service with questions by using the following information.
Contacts:
- Cadillac Customer Service: 1-800-458-8006
- GM Recall Number: 16035
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 16V687000
Comments
How did this get past quality control?
Oh , you want a second seat belt anchor bolt….. that will be another $5,000 !!!!
131 is about 1 1/2 hour of production..could of been a new employee
False. CT6 is one of the more labor intensive vehicles to build. 131 could more accurately represent 3 shifts worth of production.
That’s not a valid excuse. In fact, this is inexcusable especially for a flagship.
What would be inexcusable is not fixing it. Poop occurs for everyone.
Even ‘flagships’ have recalls. Ask BMW, Mercedes, Audi, etc.
Found and fixed quickly with no loss of life. Best possible outcome.
No best possible outcome would be no recall and the car built right!
Even more expensive cars have recalls during their product run. Ideally no recalls is preferred but hardly the norm.
Quality Control is a must for a launch of a flagship model and every other vehicle produced . Sure it’s a small number but you can bet this won’t happen again . With the Team Concept adopted at GM Assembly Plants it is in place to catch things like this . Just a hiccup that will be attended too and let’s hope other Recalls don’t come up .
This is what Cadillac must correct.
If they don’t nail quality, nothing else matters!
Bingo!!!! All this talk in recent days about Cadillac copying German brands and going in a bad direction has left the most important issue aside: quality!
Right.. because German brands are free of recalls.
No because conquest sales require Cadillac to be better!
Better yes in order to be considered but making defect/recall free vehicles is near impossible in todays manufacturing practices.
A manufacturer would have to test every single part (about 4000 or so) from every supplier of every vehicle and that would still not guarantee that a recall may not happen down the line.
That does not happen for any car manufacturer regardless of price.
J you mentioned German brands and even they have recalls for vehicles..
http://www.leftlanenews.com/seat-problems-prompt-audi-q7-recall-92921.html
Trouble here was missing part which I’m assuming was an assembly error and not a supplier error.
Sadly regardless how exclusive Cadillac’s become they are very likely going to be assembled in plants with other GM products since volumes probably preclude dedicated facilities. A missing “safety” part is unacceptable even in a Spark! If safety parts require a second check, so be it!
Until Cadillac gets the BEST mentality they will not be a successful against their competitors. They have a very negative quality perception that is only reinforced by situations as this. Think a BMW or Mercedes owner is willing to change when situations as this crop up? Really doubt it.
Hey that’s not a flaw, it’s a little known feature. The passenger ejector seat. Ejector seat? You’re joking!
Seriously, this is not going to help Cadillac’s image. Good thing they caught it before someone was ejected.