Should you have your heart set on a shiny, new 2016 Chevrolet SS, we’re not so happy to report that zero of them will be leaving dealerships for the foreseeable future.
That’s because General Motors has issued a stop-sale for the 2016 Chevrolet SS over the vehicle’s seatbelt tensioner. It’s unknown at this time if the problem dates back to Holden’s initial recall of the VF Commodore over a similar problem. In the 2014 recall, the seatbelt pre-tensioner mechanism could fail in a crash if the pre-tensioner module makes make contact with the seatbelt buckle assembly under the seat.
Chevrolet has responded to customers’ concerns over taking delivery of a 2016 Chevrolet SS, and dealers have been instructed to not let the vehicles leave for their new home.
In an email, Nate Giannettino, assistant manager, Chevrolet Customer Experience, stated the following:
While we enjoy any opportunity to help our customers buy our great vehicles, the safety of our customers is our number one priority. Unfortunately, the stop-sale recall on SS models requires the creation of a part which we are estimating will not be available until September. As a result we strictly advise Chevrolet dealerships to hold those vehicles from sale or delivery to customers until the vehicle has been repaired.
Some Chevrolet dealerships have continued to carry out the fire sale that is 20 percent off the 2016 Chevrolet SS, but by September, those incredible incentives will likely be long gone.
Update: the recall notices have begun going out to owners.
The defect: the driver’s seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
The hazards: if the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
- 2014-2016 Chevrolet Caprice Police Pursuit (PPV) manufactured May 14, 2013 through June 14, 2016
- 2014-2016 Chevrolet SS manufactured May 15, 2013 through April 27, 2016
Number of vehicles affected: 15,486 vehicles (United States figure).
The fix: GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repairs will be performed free of charge.
Owners should: customers looking to find out if their vehicle is included in this Chevrolet SS recall should visit recalls.gm.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, customers should take it to a Chevrolet dealer.
Owners can also contact Chevrolet customer service with questions by using the following information.
Contacts & Details
- Chevrolet Customer Service: 1-800-222-1020
- GM Recall Number: 31340
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 16V518000