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General Motors Recalls 2016-2017 Full-Size Trucks And SUVs Over Issue With Front Upper Control Arms

General Motors is recalling certain 2016-2017 Chevrolet and GMC pickup trucks and SUVs as well as certain Cadillac Escalade SUVs over an issue with the front upper control arms.

It’s worth noting that affected vehicles all share GM’s full-size K2 platform.

The defect: the front upper control arms may have inadequate welds near the control arm bushing.

The hazards: inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.

Affected vehicles:

Number of vehicles affected: 4,789 vehicles (United States figure).

The fix: GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. Parts are not currently available. Owners will be mailed an interim notification in early May 2016 and will be mailed a second notice when remedy parts are available. Until the repairs have been made, owners are advised not to drive their vehicles.

Owners should: customers looking to find out if their vehicle is included in this General Motors recall should visit recalls.gm.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, customers should take it to a Chevrolet, GMC, or Cadillac dealer as appropriate.

Owners can also contact Chevrolet, GMC, or Cadillac customer service with questions by using the following information.

Contacts:

  • Chevrolet Customer Service: 1-800-222-1020
  • GMC Customer Service: 1-800-462-8782
  • Cadillac Customer Service: 1-800-458-8006
  • GM Recall Number: 42190
  • NHTSA Toll Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.safecar.gov
  • NHTSA Recall Number: 16V256000

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Comments

  1. So in the mean time if the vehicle is my only mean of transportation I am to do what to get around ? Just keep making the payment B/S….

    Reply
  2. The odds are slim that you have one. 4,000 out of nearly a million or over a million built.

    Second the truth is there is a chance it may fail but odds are slim other wise GM would have decreed a park it announcement.

    Odds are generally that they have seen a potential issue but have not had any failures with just a recall.

    These things happen if a welder or robot get out of calibration.

    A simple call to the dealer will tell you if you have any issue and with this they will want you in ASAP and will take care of it with a loaner.

    Generally there is little drama on issues like this.

    Reply
    1. This arm replaced zf aluminum arms in February and steel arm in march. So……. millions have not been built with these arms. Only the 4800 that are being recalled were built before the failure…….. that puts the ppm failure rate pretty dang high for the new supplier.

      Reply
  3. These vehicles previously had forged steel or aluminum (depending on the model) front upper control arms. GM took the business away from ZF and awarded to multimatic because they could make a welded stamped steel arm of the same footprint that is lighter and cheaper. This new arm replaced zf’s aluminum arm in February and the steel arm was replaced in march. Kinda ironic that this happened so soon into the new transition. Maybe they should have tested more extensively before production started. Goes to show that cheaper isn’t always better.

    Reply
    1. same as the cheap brake lines they put in my truck

      Reply
  4. According to this web-site, GM is ramping up production of Silverados/Sierras at their Flint plant… I wonder if GM will be able to handle that without even more problems , just look at the much-reported vibration problems for example…,to which ,apparently, there is still no permanent fix…..

    Reply

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