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General Motors Recalls CNG-Powered Trucks And Vans Due To The CNG-Label Text Is Too Small

General Motors is recalling certain compressed natural gas (CNG) vehicles because their CNG fuel-only label is smaller than the required size.

The defect: the affected vehicles fail to comply with Federal Motor Vehicle Safety Standard No. 303 “Fuel System Integrity of Compressed Natural Gas Vehicles” because the text of the CNG fuel-only label is smaller than the required size, and as a result, may be less noticeable.

The hazards: text that does not conform to the required labeling size could inhibit fuel tank inspection practices and safe refueling, increasing the risk of a fire.

Affected vehicles: certain:

  • 2013-2014 Chevrolet Silverado HD
  • 2013-2014 GMC Sierra HD
  • 2013-2014 Chevrolet Express
  • 2013 GMC Savana compressed natural gas (CNG)

Number of vehicles affected: 1,808 in the United States.

The fix: GM will notify owners and will send them a replacement label, free of charge. The manufacturer has not yet provided a notification schedule.

Owners should: customers looking to find out if their vehicle is included in this GM recall should visit recalls.gm.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, customers should take it to a General Motors dealer.

Owners can also contact Chevrolet or GMC customer service with questions by using the following information.

Contacts:

  • Chevrolet Customer Service: 1-800-222-1020
  • GMC Customer Service: 1-800-462-8782
  • GM Recall Number: 13365
  • NHTSA Toll Free: 1-888-327-4236
  • NHTSA (TTY): 1-800-424-9153
  • NHTSA Website: www.safecar.gov
  • NHTSA Recall Number: 13V544000

The GM Authority staff is comprised of columnists, interns, and other reporters who provide coverage of the latest General Motors news.

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