General Motors is recalling the Cadillac ATS compact sport-luxury sedan over a potential issue with the rear window defroster.
The defect: the rear window defroster control can overheat due to a weak electrical connection in the module that powers the defroster. which is located in the driver’s side C-pillar. The problem occurs after the defroster is cycled a lot or run continuously.
The hazards: if the window defroster control overheats, it can catch fire.
Affected vehicles: Cadillac ATS Sedans from the 2013 to the 2016 model years. The vehicles were sold globally, but the majority were sold in North America.
Number of vehicles affected: about 121,000.
GM says fewer than 1 percent of the cars have the problem and that it has four reports of fires but no injuries.
The fix: dealers will update climate control software to remove a function that automatically turns the defroster on. GM says that drivers will still be able to turn on the defroster manually. The update will be performed free of charge to the customer.
Owners should: those looking to find out if their vehicle is included in this Cadillac recall should visit recalls.gm.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, customers should take it to a dealer.
Alternatively, customers can call their local Cadillac dealer with their Vehicle Identification Number (VIN).
Owners can also contact GM customer service with questions by using the following information.
- Cadillac Customer Service: 1-800-458-8006
- GM Recall Number: 15299
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 15V558000