General Motors Recalls 50,731 Units Of Chevy Spark And Sonic Over Freezing Radios
23
Sponsored Links
General Motors is recalling certain units of its Gamma-platformed Chevrolet Spark and Sonic over an issue that causes the vehicles’ radios to lock up.
The defect: in vehicles equipped with the base radio and OnStar, the radio software may cause the radio to lock up in the OnStar Turn-by-Turn Directions mode.
GM is unaware of any crashes, injuries or fatalities related to this condition.
The hazards: if the radio locks up, the radio display will go blank and all audio functions will cease, including vehicle chimes related to warnings for a key left in ignition and driver safety belt not in use. In addition to the vehicle chime malfunction, the radio may not turn off. This could drain the battery and possibly prevent the vehicle from starting.
Affected vehicles:
- 2014-2015 Chevrolet Spark
- 2015 Chevrolet Sonic
Number of vehicles affected: 50,731 vehicles, of which:
- 45,785 are in the United States
- 4,568 are in Canada
The fix: GM will notify owners, and dealers will reflash the radio software.
Owners should: customers looking to find out if their vehicle is included in this GM-Chevrolet recall should visit recalls.gm.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, customers should take it to a General Motors dealer.
Owners may contact GM-Chevrolet customer service with questions by using the following information.
Contacts:
- Chevrolet Customer Service: 1-800-222-1020
- GM Recall Number:Â TBA
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number:Â TBA
- Sweepstakes Of The Month: Win a Corvette Z06 and 2024 Silverado. Details here.
Sponsored Links
I was thinking the radio units actually freeze in cold conditions. :-p
no problem with freeze up on 2015 sonic radio but the reception is quite bad.
Happened to me today. Not even 20000 miles on it and on a trip to NYC. Not happy with OnStar when I need it.
I own a 2014 Chevy sonic and turned on car and the radio didn’t. Very upset because I don’t watch tv just hear the radio and complete silence not good.
Same thing happened in my 2014 Sonic. I am going through research to see how to fix. I work with technology. Not good. You are not alone.
The radio switches from I pod to radio by itself no longer shows exterior temperature some icons are grey and when you put car in reverse screen says service back up camera car doesn’t have a back up camera when I asked dealer at last service they said there is no software update
My radio on my 2013 Spark would not come on. Check fuses, all good… Saw somewhere to reset radio, turn off car, leaving keys in enition (do not take out and put back in) left this way over 10 minutes… Got back in started Sparky and radio, clock, date and all sounds work now…!!!
I have a 2013 Sonic with all the fancy stuff. Mine did it. It re-set when I pulled the fuse to see if it was blown. Was good, put it back in and all came back on.
I have taken time to watch and consider the various cures to this problem. I think there must be a self-diagnosis code by the event explaining the problem similar to personal computers. It seems that the dim screen only visible in dark goes on and off power automatically. This is probably a code that the manufactures and support can recognize and narrow down the sure fix. Currently, I might have one other idea to try to see if the system has a built-in quick fix to restore back to factory condition and be operational again. Taking enough time to think through all the details like a complete diagnostic and inspection. Not too different from the computer systems I work with for years. Stay tuned. Hopefully good news will follow.
August 2018. Radio quit working on my 2013 Chevy Spark. 15,000 miles on it. Cost me 456.00 to have a new radio installed at a private dealers shop.
So the car is six years old… what other product do you have that’s six years old that you use daily and that you haven’t invested in to maintain?
I have a 2015 Chevy sonic hatchback no back up camera with steering wheel radio controls with my link and the onstar logo is gone no exterior temp and if put in reverse it says reverse camera and I do not have one. Dealer stated it will cast over a hundred to even try to reprogram the radio and no guarantee it will fix the issue.
Help! 2014 chevy sonic with my link radio just stopped working. Goes from black screen to the mylink screen but it is faint. No buttons work. What do i do?
mine does the same has anyone helped you with this issue
Hi good morning. I have a 2015 Sonic and my steering controls have stopped working my display goes blank. did you ever find out what the issue is?
When will they issue a recall on the 2016 Sonic with the same issue? Or at least tell us how to fix it.
I have a 2014 Chevy Sonic the radio just flashes and goes to black, I called the 1800 number they said there’s no recalls on the stereo im.super upset no help at all!!
I own the 2013 Chevy Spark. Have 21K on her today (8rs old). I love this little car.
Only problem I’ve had has been with the radio system. Quit working the second
year. Nothing worked on it. No one could do anything about it. I had it all removed
from the dash.
Cost me close to $500 to have a radio installed that works, and plays cd’s. I enjoy
listening to my cd’s, which I couldn’t with the Chevy system!
I have a 2015 Chevy Sonic with 83,000 miles. My radio changes and sets stations on it’s own and the the touch screen stops working intermittently. I have went to the GM website to check for recalls and updates, but it says there aren’t any of either on my vehicle.
2015 spark backup camera stop working
2015 lt sonic base radio quits working but won’t turn off runs battery dead this is the fourth radio installed by the dealer
I have a 2015 Chevy Sonic….it changes screens and the touch screen does not work except for returning to home…will not let me change stations either.
Sonic 2015: 20476 kilometer – at starting car, radio screen light up. No radiobutton work out except OnStar and Bluetooth but no communication. GMC Magog, Qc , told me that my radio is finished.
So, I went to seek another diagnostic at Auto Value: radio does not fonction ( lost communication with radio) inerface module (u0184). I ask Auto Value to command interface (u0184). To install interface (u184) to reconnect the radio, it takes a electronic disk. Do you think that Auto Value can order the electronic disk to connect interface (u0184). I am deceived. Since 1981, I buy GMC cars. I had no problems before for repairs at GMC.