For the first time ever, all of General Motors’ brands have ranked among the top 10 automakers in the J.D. Power Vehicle Dependability Study.
The Vehicle Dependability Study tracks cars over three years of ownership to try and gauge their true dependability. The 2015 study tracked 2012 model year vehicles and found Buick ranks second among all brands in dependability, with Cadillac ranking fourth and Chevrolet and GMC Ranking 10th in a tie.
GM says Chevrolet ranked higher than ever in this year’s study. The Malibu was the ‘Midsize Car’ segment leader in dependability, and for the third year in a row, the Camaro ranked the highest in the ‘Midsize Sporty Car’ segment.
The light-duty GMC Sierra and Chevrolet Silverado rank first and second in the ‘Large Light Duty Pickup’ segment, while the HD Silverado and Sierra rank first and second in the ‘Large Heavy Duty Pickup’ segment, respectively. Additionally, the GMC Yukon, Chevrolet Tahoe and Suburban all rank in the Top 3 of the ‘Large SUV’ segment.
The Buick LaCrosse contributed to the brand’s second overall ranking, leading the ‘Large Car’ segment in dependability. The Enclave also ranked second in the ‘Midsize SUV’ category, while the Cadillac SRX ranked third in the ‘Midsize Premiuim SUV’ segment.
“GM’s customer-driven approach to quality and dependability is breaking through,” Grace Lieblein, GM’s vice president of Global Quality, said in a statement.  “Dependability is a top purchase consideration and key to customer loyalty. These awards reflect our commitment to provide customers with the best overall experience in the industry.”
View the entire results from the J.D. Power Vehicle Dependability Study here.
Comments
Lexus scores well with high reliability with simultaneous heavy use. Buick scores well with reliability while parked in the garage. AARP members don’t put many miles on their cars. Also that rattle, error light, and funky smell all go unnoticed to some 80 year olds who then don’t report the fault. Those things combined make a statistical difference. Watch for the numbers to go down in the future as the brand is marketed to younger buyers who actually drive their cars.
Lexus average age is 60
Buick average age is 59
The study is interesting. So Toyota, GM, Honda, and Nissan (they didn’t get any in the top 10) are the only car companies to get all their brands above the average, with Toyota and GM all in the top 10. Honda also fared well with Acura sitting in 12th (there are 11 cars in the top 10 with Honda/Porsche tying and Chevy/GMC tying). Impressive company.
Lexus average age is 60
Buick average age is 59