Following its safety recall of 2.7 million small vehicles due to faulty ignition switches, General Motors said it would fix its recall processes and as a result,  has been fast-tracking many of its vehicle call backs. This safety recall onslaught isn’t showing any signs of dying down and could last into mid-summer, a Barclays analyst told Automotive News.
According to Barclays Capital analyst Brain Johnson, GM is “mining data” on potential vehicle safety problems from 10 different sources including customer complaints, warranty claims and reports from dealers.
“It is possible that the recall announcements may continue into mid-summer,” Johnson wrote in a research paper.
There has also been a change in how GM handles recalls, with GM North America president Mark Reuss now leading a team of five others who will all make decisions in regards to recalls in the future. Before, only three people helped make decisions on recalls, the heads of manufacturing, engineering and quality.
According to AN, GM’s team of safety investigators has tripled in the last few months to more than 60 to help speed up decisions in regards to recalls. They are also analyzing defects on an “issue to issue” basis rather than by make and model year, so “it is possible that GM may issue further recalls” for already recalled vehicles, Johnson noted.
Comments
Get used to it for a while as GM will clean the slate so to speak so nothing more from the past will haunt them.
Better to take the media hit now than to it linger on and fester for 5-6 years.
Other automakers will also quietly do similar as they do not want to be the next target for the media.
Started calling about recall to my2010 Cobalt to local chevy dealer back in March 2014. FINALLY in first week August, they called and I took it in, they fixed ignition, 2 new keys but said the other part for the power steering will be in soon. 2 weeks later, took it in this morning by scheduled appt, they had it all day long and called to tell me the mechanic tore my car all apart and broke the piece. Now, have to wait yet til tomorrow. That’s just a big maybe they can have it done by their closing time. They got me a loaner car from Enterprise and those Enterprise idiots wanted me to put down a $50 deposit, and pay for gas/mileage which I refused. I told them to bill this chevy dealer. I’m not putting out a dime for this loaner car and they can stick it where the sun don’t shine. I had to cancel my vacation, cancel hotel reservations because of this recall. I never take a vacation and the 1 and only time I had 1 planned, had to cancel. Yah, I couldn’t take a chance driving 75 mph and my ignition and power steering go out on me. Thanks a lot GM for ruining my summer, you schmucks….