Back in February, General Motors announced a recall totaling 1.37 million vehicles over faulty ignition switches. The expansion of that recall prompted GM to conduct an internal safety review, resulting in three new and unrelated recalls affecting 3.54 million vehicles in mid-March. That second set of recalls was accompanied by a video of GM CEO Mary Barra explaining the state of the recalls and underline the company’s commitment to fix the vehicles. And all of that was followed by the creation of the new global safety chief position within GM.
Keeping in mind that one of the biggest threats for GM surrounding the ignition switch recall (in our book) involves notable harm to the automaker’s public image (as consumers could begin to doubt the quality of The General’s vehicles), how would you rate The General’s handling of the recalls?
Vote in the poll, and sound off in the comments section below.