General Motors Appoints Brian Sweeney As U.S. Vice President Of Chevrolet
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General Motors will name Brian Sweeney, currently U.S. vice president of Buick-GMC Sales and Service, as head of U.S. as U.S. vice president of Chevrolet Sales and Service as part of an ongoing executive shuffle following the promotion of CEO Mary Barra last month. The move will be made effective March 1st.
He will replace Don Johnson, 56, who has elected to retire from General Motors after 33 years of service with GM in North America, Asia, Latin America, Africa and the Middle East. Meanwhile, Duncan Aldred, currently chairman and managing director of Vauxhall Motors and CEO of Opel Ireland, based in Great Britain, will be taking over Sweeney’s outgoing position.
Barra’s appointment of CEO following Dan Akerson’s retirement spurred management changes within GM. Alan Batey was named president of GM North America operations in addition to his position of Global head of Chevrolet. On Jan. 15, Steve Hill, former vice president of customer care and aftersales in North America, was moved to vice president of U.S. Sales.
Sweeney has worked for GM for over 20 years, holding various marketing and sales positions.
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I bought my Chevrolet Tahoe years ago and payed cash for my purchase, I loved my truck until I started having issues with my stabilitrak where my truck jerks and acts like it wants to cut off and then a week later its running like its brand new. I keep going to have it looked at and maintence done on it but when I take it to have it to shops or the dealership the stabilitrak light is never on. Im tired of spending money with no answers and we have all these professionals that have enginering degrees and licensing and none of them can figure out what is wrong period. All I want is answers i been going through this for years and I love my tahoe I love Chevy period but no one had problems answering my questions when I purchased the truck but now that something is wrong it hear nothing but silence. Ive emailed the vice president, ive emailed general motors and no response and all im asking for is an answer. Is that so hard to give? for someone to take 15 min out there day especially an owner or someone who knows about the vehicle since you make them to answer one question. it would be greatly appreciated
I found that Chevrolet, and GM, no longer gives a tinker’s damn about customers having issues with their vehicles. I had to fight with them to pay for warranty work on my truck, and they were as obnoxious and unpleasant as they could be, from an arrogant Randy Marion up through the unpenitent offices of Mary Barra. After a life time of buying GM for my family and businesses – and sticking with them through their infamous X series, well, no more. They exhibited negative compassion, if that is possible, to an older disabled veteran just trying to help other military, vets, their families, and more. Shame on this group that got a US taxpayer bailout, then wants nothing to do with us.
I see that I’m not the only loyal customer that they ignore. Sent letters to Presidents and comments through surveys and never get responses back. For a company that we helped bail out as tax payers they should be kissing our rear ends.
Can you give an address to write to I have a problem I would like to write them about how the dealer handled a leasing issue. i would prefer to write a letter than an e-mail, if not where can I find these addresses Thank You Rich.
Rich, I just did a google search on each position and it gave their office address in Detroit.
[email protected]
i was looking for a nice car find a 2013 chevy fully loaded real nice at the dealer we work out a deal that day waiting for the car to be cleaned to take home they damage the right rear panel saleman said no problem come back we take care of that that never happen service department toll me who going to pay for this repair that when all the fireworks started no one when to answer up to the damage then the saleman toll to have it fix been i did for 300 dollars toll me to give him the receipt and to get a check that turn all bad they called me a lair no one said to do it toll never come back dont ever set foot in show room or we will call the cops over 300 dollars i will never buy a chevy again
General Motors Customer Service is basically non existent as they do nothing to help GM buyers. I wrote letters to all officers of the company with my problems and got no satisfaction.
Having read all these comments about General Motors customer Service, I too am feed up with GM dealers and will NEVER buy another GM car or truck. In fact, i just purchased a Dodge Ram Big Horn. The problems my wife had with her Chevy Uplander was never resolved. However, they never had a problem charging us more money for the same problem that was never fixed. I was getting ready to write a letter to the higher echelon but after reading these comments I know that it would be a waste of time. I’m a twenty nine year Marine Combat Veteran with Purple heart and use to be a loyal customer of GM products. I always owned a GM vehicle while serving in the Marine Corps and continued to do so after retirement. I’m done!!!
Sorry to hear you similar problem. Time to have GM leadership stand up and look for snipers
So I see I’m not the only one totally disgusted with Chevy…. I bought my 2018 Malibu in Dec….. the minute I drive it off the lot…. nothing but a headache. Been towed numerous times…. battery keeps going dead (they knew this before I even bought the car, found that out)… high beams didnt work at all….. now back at dealership for the high beams again….has been in for almost 2 weeks now…. been at service numerous times for days. Chevy does not return my calls…. they even said the expedited my case….. yea ok…have heard nothing from them…. time to pursue Lemon law….. sad the minute you sign the papers…. they dont want to be bothered with you….and they keep stringing me along when I do call. I asked dealership to replace the car from the get go….and there answer was NO! So a very u happy customer who has a new car….that I cannot drive or enjoy….. and while mine is in getting repaired they put me in. Hyundai….hmmmm….. are they trying to get me to switch makes????
Gina – in the time since I posted about my truck I have purchased three brand new cars – Ford, Volvo and Jeep. GM will never see me darken their doorstep again. And our nonprofit programs are about to acquire a fleet of vehicles that will not be a very callous GM.
Does anyone have Brain Sweeny’s email (VP of Chevy) I have a 2018 Suburban Premier that I have issues with and cant stand! I want to get a letter to him, maybe I can some results.
I was hoping to talk to Brian Sweeney or someone on his staff about the unsafe and problematic vehicle that I purchased at my local Chevrolet Dealership last year. I bought a 2011 Chevy Colorado and the dealership here in St. George, Utah and they rushed things trough so fast that no one noticed that the rear brakes (on the right side were gone!) So I drove away into traffic and down the freeway with an unsafe vehicle that I could have been seriously hurt or died in because someone was too busy to check out the vehicle when it was taken in on trade. I have had this vehicle in the dealership and other mechanic shops fixing one problem after the other, spending thousands of dollars on braking problems, bad shocks, bad battery, and the new one a major electrical problem no one can find or fix. When I approached the local Chevy Dealer they told me they couldn’t help me by refunding my money or trading me for a vehicle for the value I paid for the bad one a year ago. that “Wouldn’t Be Fair” I’m confused not fair to me??? or them?? all I want is value for the money I spent on a “reliable Vehicle?” I guess the days of “Let’s make them lifetime happy customers” Is gone away.
I am so angry, all I want is a replacement vehicle or my money back $$$ for the defective vehicle sold to me at Chevrolet in the first place. I know these comments don’t go anywhere, and I’m now stuck with a truck that won’t start and wasn’t fixed even though we just got it back again from Chevrolet…..Very dissatisfied….
My husband has been driving a Avalanche for years, he bought one of the first ones that came out in 2004 I believe. he is on his 4th one. he loves them, is there any chance that they may bring them back or something comparable to them. he is needing a new one but is holding out for a avalanche
I had posted a while ago. My 2018 Malibu when I purchased it brand new, I fought long & hard. They finally agreed to replace it…. not going to get into the whole story again….. but the thing from the day I drove it off the lot was a nitemare. They had given me a choice (b4 they finally agreed to replace it, from all the aggravation I could either have a car payment, or a extended car warranty. I chose the warranty. Well after all I went thru….when I went to get replacement, they were taking back my warranty…. in which I said u will make one car payment then? Nope. So i turned down the replacement…..bc I do not trust Chevy or their vehicles anymore. Let me tell you what NOT to do. I had recieved a survey, in which if course I filled it out honestly. Well bc of that survey, I got BANNED from the dealership. They said all this stuff about me…..that was not true, and I was smart every time I had went to the dealership I brought someone with me. That was another reason I got banned….bc i had to have witnessed. Sounds fat fetched right? But it’s not bc I have a recording after begging the dealerships manager to talk to me even before I got banned. They lied and said I never even tried to contact him. But he personally banned me when I finally got in there to speak to him. The recording is totally disgusting in the way they treated me……and mind you this was my 3rd new car from them. And they dented the rear fender while it was in their care, and would not even fix that. Chevy stands behind the dealership……and it’s sad that the customers truly do not matter. Nor do they even want to hear the recording. Not to mention that no other dealership would take me for a while…..guess word gets around. And I use to love Chevy, until I saw how they really treat their customers. I also reached out many times to the owner, and he would not return any of my calls, bc as a owner, I would want to hear how my manager is treating my customers. There are 3 sides to a story, and bc they all stick up for one another in there. But obviously only one side of the story matters to them. Think wisely people!!!!!
GM earned $10 billion net profit when I had problems. Mary Barra was paid over $20 million. But customers, even long time and repeat customers, are spurned and denied. It will not take long for their disease to destroy their customer base and they will be back asking for aid from Congress again.