So far for the upcoming 2013 model range, Buick has made IntelliLink standard across all models and updated the infotainment system with a few useful features. But the Tri-Shield brand is not stopping there, and has created a support network for customers who need help getting familiar with the IntelliLink system.
The support center, officially named Customer and Relationship Service (CARS) Infotainment Customer Support Team, for IntelliLink is based in Austin, Texas and will provide one-on-one assistance to owners. According to Buick spokesman Nick Richards, the support center will be accessible via a call to OnStar, who will then be able to transfer the customer to the support team. In addition, there is a separate 800 number that customers will be able to call to reach the CARS support team directly at 1-855-478-7767.