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GM Authority

SPO? What Is GM SPO Anyway?

Over the last few weeks, we’ve received countless emails about GMSPO… namely, readers wanted to know what GM SPO is, what it stands for, and what it does. We’re here to put the question to rest once and for all.

GM SPO stood for GM Service and Parts Operations. It was division of General Motors that supplied replacement parts, accessories, and service for GM products via The General’s dealer network. In March 2010, GM renamed SPO to CCA — Customer Care and Aftersales.

Headquartered in Grand Blanc, Michigan, GM SPO encompasses GM Accessories as a division, which supplies a comprehensive portfolio of performance, appearance, entertainment, and functional accessories for all of GM’s brands on a worldwide basis. Another division of GM SPO is AC Delco, which supplies replacement parts for GM as well as non-GM vehicles in over 100 countries around the world.

GM SPO also includes GM Goodwrench Certified Service — the service branch of Chevy, Buick, GMC, and Cadillac.

There you have it ladies and gents — GM SPO is no longer a mystery, if it ever were one. But it has been replaced by Customer Care and Aftersales.

Hat tip to Jonny W.

GM Authority Executive Editor with a passion for business strategy and fast cars.

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Comments

  1. Please change telephone number on website.

    Reply
    1. Why would we want to do that, Diane? Are you having trouble with it?

      Reply
      1. Because when you Google GM parts and service. My cell phone number shows up. I live in St Clair Shores, Not Bellview.

        Reply
        1. Diane – thank you for the reply. GM Authority is not General Motors, so we don’t have the ability to change their phone numbers. I’d recommend contacting GM directly about this here:

          http://www.gm.com/toolbar/contactUs.html

          Reply
  2. Please help me! I have a 2011 Camaro, replaced the hood with an aftermarket hood, and now I need to replace the Rally Stripes on the new hood. I can’t use the GM stripe kit because the hood has a higher cowl. I will have to get them custom done, but no one can seem to match up the material that GM uses. I am looking for the black stripe. I am trying to find who the manufacturer of the GM stripes are. I need to get the same material they use. How can I find the manufacturer of the stripe material?

    Reply

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