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OnStar MyLink App Extended To Select 2010 GM Models (Updated)

Effective immediately, OnStar’s MyLink App will be ready to use on several (though select) 2010 Chevrolet, Buick, Cadillac and GMC models.

Here’s a breakdown of which 2010 models made the cut:

Chevrolet

Avalanche, Impala, Suburban, Tahoe, Traverse. Note that the 2010 Malibu and Camaro are absent.

Cadillac

DTS, Escalade, ESV, EXT. Unfortunately the hot-selling 2010 SRX and CTS models — which make up the bulk of Caddy’s sales — are not compatible.

Buick

Enclave. Sorry, No 2010 LaCrosse.

GMC

Acadia. That’s it!

Update: added after the official March 16 update: Yukon/Yukon XL

We find it good that OnStar is extending its Mobile App compatibility, but its missing several 2010 models that sold very well. More unusual is the fact that the 2010 GMC Yukon missed the cut but the rest of the GMT900 SUVs such as the 2010 Escalade and Suburban are now compatible! Update: the Yukon/Yukon XL is now compatible!

And how about the GMT900 trucks like the Chevy Silverado and GMC Sierra? Let’s hope they’re coming soon!

Former staff.

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Comments

  1. Why don’t they make this feature available for the Corvette.

    Reply
    1. Good question. Seeing how it’s Chevy’s most premium vehicle, it should be a no-brainer. Hoping for more updates soon!

      Reply
  2. I cannot believe that this app does not support the 2010 Cadillac SRX!! This model was one of Cadillacs best sellers, and they’ve seem to just exclude it! I’m extremely disappointed!!

    Reply
  3. Why is the 2010 Equinox not among the ‘select’ Chevrolet models that can now use the OnStar Mobile App? This really makes zero sense to me…c’mon GM! Get it together…

    Reply
    1. Darrell – looks like all of GM’s Theta-based crossovers – including the Equinox, Terrain, and SRX – didn’t make the cut. Hopefully it’s in the cards – those were GM’s most popular vehicles in 2010!

      Alex
      Founder, GM Authority

      Reply
  4. I just bought a 2010 LT Silverado that is loaded. Bluetooth and every other bell and whistle except for navigation. I have turn by turn which is good enough for me. No MyLink though. What the hell is wrong with this company? I drive a Crew Cab pimped out ride and can’t even get the MyLink. GM is run by a bunch of Fags!

    Reply
    1. Research… that’s all I have to say… And what a great way to express yourself!

      Reply
  5. They have now added the 2010 Yukon. Has anyone been able to get it to work on the 2010 Yukon Denali? I am having trouble getting it set up.

    Reply
    1. April, we’ve put in a question to GM about MyLink availability in the 2010 Yukons. While we wait for a reply, what issues are you having with the set up?

      Alex
      Founder, GM Authority

      Reply
  6. Is there any question or re-look to see if GM will be offering this for the 2010 SRX? I’m remaining hopeful, but what a disservice this would be if they did not offer it for this vehicle

    Reply
    1. Eric — while we don’t know for sure, I’m going to go out on a limb and say that the Equinox, Terrain, and SRX will all eventually be compatible with the apps. I will actually put in a request to OnStar to see if they have anything to say about this — and then get back to you here 🙂

      Alex
      Founder, GM Authority

      Reply
  7. Thanks, I really appreciate it!!

    Reply
    1. Sure thing Eric. We’re still awaiting a reply from the folks at OnStar and Caddy.

      Hoping to have you as a loyal GM Authority reader 🙂

      Alex
      Founder, GM Authority

      Reply
  8. I emailed OnStar from their website and asked if it was available on my Yukon Denali. They quickly replied and said it was now available for for the 2010 Acadia and Yukon. I downloaded the app and it connected to my vehicle right away. However, I can’t get the remote access set up. My vehicle came with factory installed remote start, so it should work. The app says I must go online to my account and allow remote access. However, when I go online, it says that MyLink is not available on my vehicle. I have spoken with a couple of different advisors about this and can’t seem to get anyone to help. They tell me it will only work with the regular Yukon…not the Denali. It doesn’t make any sense. I’ve read several app reviews where people have gotten it to work with the 2010 Denali. I think it has to do with the way they have my account setup online, because they do not have the word Yukon in my vehicle description. But I can’t get anyone to help me. Do you have any advice about contacting OnStar and getting better results?

    Reply
  9. Please disregard my last message. Just now when I logged in to my account it allowed me to turn on Remote access, and it worked like a charm. After my persistence with OnStar about my account, they finally got it fixed. Very excited. And I got 3 free months service for the inconveinence. Thanks OnStar!

    Reply
    1. That’s awesome April! Looks like we’ll need to issue an update to this story as well as write a new one for all the Yukon owners out there!

      Alex
      Founder, GM Authority

      Reply
  10. Thanks Alex, and I will continue to be a loyal GM Authority reader, I’m just hoping for some of that good news some other readers are getting. I want the full effect of being a GM owner not to mention a loyal OnStar subscriber.

    Reply
    1. Hey Eric – we’re still waiting for a reply from GM/OnStar. Sit tight 🙂

      Alex
      Founder, GM Authority

      Reply
  11. I have an 07 suburban that I would like to use the app with. Why isn’t available for for my vehicle? I’ve got the app and the vehicle, all I need now is for Onstar to do their part.

    Please make this happen!!!

    Reply
    1. Manny — don’t get your hopes up. Your ’07 has the old OnStar hardware… and when you bought your ‘burban, the apps weren’t even in existence.

      I think the best thing GM could do is make an OnStar upgrade kit available so owners that are in your situation could buy it and have it installed… I think that’s the only fair way to do it. What do you think?

      Alex
      Founder, GM Authority

      Reply
  12. Hi Alex. I’ve been in contact with onstar customer care through phone calls and through emails and they told me in all those instances that my 2010 GMC Sierra SLT would be compatible with the Mylink sometime in 2011. Is that still going to happen. They seemed quite certain when they told me that. Thanks for you help.

    Reply
    1. Hey Michael,

      That’s great. We’re hearing some rumblings about the Sierra and Silverado on our end as well. There will be another update — they’re just working on getting the apps compatible with the hardware installed in the vehicles.

      Alex
      Founder, GM Authority

      Reply
  13. I just found this site for the first time thanks to Google, but what a wealth of knowledge! I have a 09 Tahoe hybrid, do you know what generation of onstar hardware it has? I have a free trial the dealer gave me while having some warranty work done but I’d pay for a subscription in a heartbeat if the mylink app would work with it! Any info on a possible update for a 09 Tahoe?

    Thanks for any info you may be able to dig up, and I’ll be checking back daily for news now 🙂

    Reply
    1. Hey Cody! Thanks for stopping by and leaving your comment! We’re super excited you found us — and it’s great to have you as a reader 🙂

      As far as I know, the 2009 Tahoes have the eight-gen OnStar hardware as opposed to the 9th-gen required for MyLink to work. That said, if you have the OnStar trial, try downloading the OnStar MyLink app on either Android or iPhone — and see if it works.

      If it does — great! If it doesn’t, we hope OnStar/GM will offer an upgrade kit in due time to bring you up to 9th-gen hardware.

      Alex
      Founder, GM Authority

      Reply
  14. So no word on when onstar will add the 2010 camaro you would think that such a popular car would be on there versus one that isnt ????? anybody know if they have talked about adding the camaro

    Reply
    1. Kevin, we’re meeting with some OnStar reps shortly. Should have some info then. We’ll be sure to update this comment thread when we know!

      Alex
      Founder, GM Authority

      Reply
  15. Does anyone know what generation Onstar is in a 2009 Acadia?

    Reply
    1. John — I think the ’09 Acadia does not have the 9th generation (which is the latest generation compatible with all the newest OnStar mobile services). I think it has the 8th gen.

      We’ll double check with OnStar and get back to you here.

      Alex
      Founder, GM Authority

      Reply
  16. Alex, did anything new about about the App for the 2010 SRX come out of the meeting?

    Reply
    1. Not yet Eric. We’re still talking to OnStar about this. Should be meeting with them shortly. I’ll update this as soon as we know more 🙂

      Alex

      Reply
  17. Any word for the 2010 Saturn Outlook XR-L. Yes I got one of the last made in 2010. It is loaded and has remote start. If it can give me turn by turn directions on a radio, Mylink should be no problem. Any info would be appreciated.

    Reply
  18. Alex,
    Great site. Count me in as one of the folks looking to have the OnStar app work with the 2010 SRX. I love the car, the app feature would be great!

    Reply
    1. Hey Matt. Thanks for the compliments! Rally humbled and appreciated 🙂

      We will be talking to a few people from OnStar tomorrow. Stay tuned – we’ll ask about app comparability with SRX, Equinox, and Terrain, Malibu, Camaro, and a few more models on our list.

      Alex

      Reply
  19. Hey Alex any word yet on the 2010 Equonox?

    Reply
  20. I just found my 2010 Saturn XR has onstar gen 8.2. They say the difference between gen 9 and 8.2 is gen 9 has improved voice recognition. So you think it wouldn’t be that difficult to add gen 8.2 to MyLink. This would be a great feature to GM vehicles. This is site has been very helpful, lots of info. Any word on 2010 Saturns would be great. Keep up the great work.

    Reply
    1. We’re trying as hard as we can to get ahold of someone at OnStar who can answer these questions for us. Sit tight 🙂

      Reply
  21. How about the 2011 Malibu? When I was at the dealership looking to buy a new car the salesman showed me the mylink app and how it worked for his truck. Not only was I impressed but I was also even more excited to buy a new Chevy (which I have never done). I get home later that night with my new Malibu and find out the following morning that its not available!!!??? The malibu is selling like hot cakes and it would seem to me that the veh with one of the highest sales would be at the top of the list to receive somthing like this. Throw me a bone here, at least tell us when it will be available.

    Thanks
    vr
    Butter

    Reply
    1. Hey Butter – I think it’s safe to say that the 2011 Malibu will be compatible with OnStar MyLink… the question is a matter of when than “if.” From what I know, Chevy/OnStar are working on the compatibility; we should know more official info soon!

      Reply
      1. Thanks Alex. I look forward to hearing something soon.

        Reply
  22. Any reason that comments take a while to post?

    Reply
    1. Yes sir. When you posted your comment, we had anti-spam system in place that held comments in moderation (until we manually approved them). Once the first comment was approved by a certain user, any subsequent comments would appear without the need for moderation (instantaneously). So this should no longer affect you. And we’ve made changes to the way the comments engine works since the time of your comment — so the above may not necessarily apply to new users anymore, either.

      Does that make sense?

      Alex
      Founder, GM Authority

      Reply
      1. Sure does. I think that I am going to like this forum, nothing better than fast feed back. Who ever you work for should give you a raise!

        Have a great day.

        Reply
  23. Know what else is funny? If you go to the OnStar web site and use the little interactive mylink app to see how it works, there is a Malibu pictured next to it…lol

    no response needed, just thought it was weird.

    Reply
    1. I know! I find that ironic as well.

      A quick update: we’ve booked a meeting with some OnStar folks for the beginning of next week. Will have some updates to everyone wondering about 2010 and 2011 model year compatibility then!

      Reply
  24. No support for Onstar MyLink? Are they kidding ?
    Yet another reason I am sorry I bought the 2010 SRX.
    That’s what I get for being a pioneer and buying in October 2009.
    Thanks to brave customers like me, the SRX IS the hot-selling vehicle it is today.

    Reply
    1. Lorainne, we will be meeting with some OnStar folks this coming week to ask about this very issue. Stay tuned and I will let you know on here as soon as we find out!

      Alex
      Founder, GM Authority

      Reply
  25. Alex, will onstart mylink be available for my 2010 hybrid silverado? Thanks,alex

    Reply
  26. Alex,

    Looking forwared to update from your meeting with the OnStar folks. 2010 Equinox….

    Reply
  27. Likewise, I am hoping some good news will come from your meeting, I am really starting to feel like some customers that bought from GM got hosed!! I own a 2010 Cadillac SRX and to not have to mylink capability is a slap in the face when I supported GM in an effort to come back from a down economy. It’ll terach me to buy foreign if this doesn’t change!!

    Reply
  28. Reply
  29. Any word on the 2010 Sierra Denali? What generation Onstar does it have?

    Reply
  30. I have a 2009 Silverado with remote start. Do you know which version of Onstar it should have? Any updates as to when or if 2009 model year vehicles will be added to mylink?

    Reply
    1. Tobyn — OnStar is working on making MyLink compatible with all 2010 model-year GM vehicles.

      However, it may be that some 2010s will never work with it… they may work on a limited basis (with limited functionality). It’s literally a case when something wasn’t made to work with something else.

      OnStar MyLink apps made their debut in late 2010… and they were truly designed for 2011 and newer model-year vehicles. Since the time your truck was built, much has changed from a technical perspective (like OnStar hardware in the vehicles). Heck, OnStar MyLink apps weren’t even out (or known about) when 2009 model-year vehicles were built. Regardless, I understand your frustration — one doesn’t buy a new car or truck like they do mobile phones these days (at least I don’t). But — at the end of the day — I wouldn’t count on it happening for pre-2010 GMs.

      The best that could happen for pre-2010 model-year vehicles is OnStar/GM releasing an “upgrade” kit to bring the in-vehicle OnStar hardware up to date to work with the MyLink apps. That’s what I’m hoping for.

      Alex

      Reply
  31. You cannot imagine how pissed I am at myself for buying my 2010 SRX when it was first released. Now, I see them everywhere. So, my reward for going out on a limb to support GM and Cadillac is that I’m stuck with a “state of the art” Cadillac of Crossovers that was built with “dated OnStar hardware.” How American. Way to go, GM.

    Reply
  32. I find it a little upsetting that everyone is working so diligently on how to make all the 2010 models compatible with My Link however, the 2011 models are not all squared away yet?

    MALIBU!!!!

    Reply
  33. I am curious to know why would you exclude one of your best know flagship vehicles such as the 2010 Camaro out of the fold?? I am a little tired of the GM thinking that driving enthusiasts are not technically savvy when you produce a Technological marvel of a Muscle car. Please make this available to the 2010 Camaro Community!

    Reply
    1. John — we’re not GM nor are we affiliated with The General — so we can’t make anything happen… instead, we’re GM Authority — The Ultimate Independent Destination For Everything General Motors.

      More to your point, the reason the 2010 Camaro (as well as several other 2010 models) don’t work with the MyLink apps is purely due to technical reasons — not because GM thinks that enthusiasts are dumb or not technically savvy. This article should shed some light on the situation at hand.

      Reply
  34. I have a 2010 2500 Chevy HD. Will myLink ever be compatible with my truck?

    Reply
  35. Thank you for your response and my apologies. However. I did not say that GM thinks Camaro enthusiasts are dumb so please don’t put words in my mouth.

    So you YOUR point, I spoke with a representative from GM as well as OnStar. They will be making the MyLink apps available to the 2010 Models as well as the Camaro model. However, they could not give me a timeline on when those apps would be released.

    Thank you for the article and thanks for maintaining a great site.

    Reply
    1. No probs John and thanks for the supportive comments! We’ve been hearing the “we’re working on the compatibility” mantra for at least the last eight months. I’m hopeful, but not having a timeline worries me a bit. And it’s not only the Camaro, for instance, that’s not compatible. The 2010 SRX — a premium vehicle for which buyers paid top dollar — isn’t compatible either.

      PS: didn’t mean to put words in your mouth; must’ve been the way I interpreted your comment. No worries.

      Reply
  36. No Worries Alex!! It’s funny (not really) how the SRX would NOT have the my link apps available but if changes are coming one would think Cadillac would be the first to offer it in the SRXs going forward. Lets just say we are keeping a watchful eye on this… 🙂

    Reply
    1. Yeah, the irony is all in the pudding, I guess. Or in this case, in the fact that a premium product like the SRX gets left out. Let’s hope that this will be a case of “late is better than never.”

      Reply
  37. I hate my 2010 SRX.

    Reply
  38. How nice of Cadillac to send me an email today, letting me know about an app that I can’t take advantage of, because my 2010 SRX was built with obsolete hardware:
    Cadillac News: The My Cadillac App – ownership made easy.
    http://www.cadillac.com/mobileapp/?evar1=k_ow2_711_en

    The sad part is that I bought the top of the line model in 2010 . . . not the cheaper entry-level model I see most people driving today. But, because they bought theirs’ in 2011, MyLink is supported.

    Reply
  39. What about the mylink for the 2010

    Reply
  40. Sorry the 2010 Camaro SS? I contacted Onstat and they said it will not work with my car.

    Reply
  41. I have a 2010 Sierra and here is the response from Onstar yesterday:

    Thank you for taking the time to e-mail OnStar.

    There are a few select MY10 vehicles for which we could enable the full mobile app experience. Based on the hardware of some of the other 2010 and older vehicles, the app would only be able to perform limited functions. Our goal is to provide the best possible experience for users so we feel that putting out an app with anything less than full functionality would be a disservice to our customers. Unfortunately, the list of eligible MY 2010 vehicles is now complete. Sorry for any inconvenience this may cause.

    Reply
    1. Yea, My onstar expired in my 2010 Silverado and they keep sending me emails to update my subscription.. Why should I pay top dollar for this service and only get what would be considered as “redneck” benefits for truck owners… I asked about this when I first bought the truck and they told me GM would update the 2010 trucks…. I live in the mountains and it would be a good feature to start my truck remotely to warm up…..I’m not a happy camper!!!!!!!

      Reply
  42. Who cares if Mobilelink does not work everything on a 2010 truck just get it to unlock and start were passing out in this heat on the job site. It sure would be nice if GM and Onstar thought about the truck owners since GM keeps telling everyone how many they sold. I guess we are not high class enough.

    Reply
  43. With the success in sales and awards the 2010 Lacrosse has brought Buick, why no
    on star remote link app?

    Reply
  44. Why isn’t the 2010 Camaro on this list?

    Reply
  45. 2010 silverado hybrid way over $50,000 I can’t get my app to work????

    Reply
    1. I agree, same thing with my 50k 2010 GM Sierra… it don’t work on it. I’ll remember this!

      Reply
  46. I don’t see why they can’t make it work on any vehicle factory equipped with Onstar considering they can shut down your vehicle with a phone call. I have a 2009 Hummer H3 which is no different than a 2010 etc. I would love to be able to remote start this thing with my phone in the winter! There’s quite a few H3s around.

    Reply
    1. Darren, this isn’t a matter of “let’s tell them to flip a switch and it will turn work.” It’s also not simple. At all.

      The OnStar call centers use different modes of communication and command delivery than the apps do. It’s a manual process while the app-based RemoteLink commands are automated.

      It’s going to be a fact of life for some who bought an incompatible car.

      Alex
      Founder, GM Authority

      Reply
      1. While I respect your answer, its mostly BS. True the current operators connect to things remotely, but the truth of the matter is if the function exists, it can be automated. It’s not like the on-star rep is physically starting your car. They’re sending a command. This is a simple matter of not wanting to develop an API for the older technology. It’s likely cost based, but it’s still a choice, not a limitation of any system.

        Reply
        1. And while I understand what you’re saying, one can also call it “mostly BS”. It has nothing to do with an API, which just reflects the lack of understanding of how the various OnStar systems work.

          At the end of the day, we are discussing a business here, are we not? So yes, it is “cost based” and is also “a choice”. It’s also a choice to offer RemoteLink in the first place — a choice for which I am thankful.

          Just like Apple’s choice to only include the Siri personal assistant on the new iPhone 4S and not on the older iPhone 4. That’s just one example. What we’re discussing here is the natural progression of technology. Some devices/products will be left behind, it’s as simple as that.

          I think there’s a bigger discussion here than what originally meets the eye: personally, I would rather any company, including GM/OnStar, focus on innovating with new products rather than spend time, money, and resources in backporting existing innovations to products that were not designed to support the new innovations in the first place. At some point, it becomes either too costly, too difficult, or too time-consuming (or all of the above) to backport any kind of new technology to older products.

          It’s like being upset by the fact that one can’t run Windows 2000 on machines that originally shipped with Win 3.1. And yes, the analogy is relevant since the OnStar hardware in 2010 and older vehicles is an old design (by several years) compared to that found in 2011 model year and newer cars.

          Cheers is the word! Alex 🙂

          Reply
  47. Silverado 2010…..you know the truck you see every time you turn a corner. When? You’re killin me.

    Reply
  48. I know my 2010 Silverado LTZ with every available option is not compatible, its still extremely dissappointing that they dont wish to spend a little time and a little effort to make it compatible. I can Buy an Aftermarket alarm system that will do the exact same thing for around 1000 bucks, why not offer the unsupported models an upgrade package so we can keep everything fully factory and retain all warranty for a 59K vehicle. I would be willing to pay for the upgraded parts as well.

    I also feel very misslead as I was told at time of purchase that this feature would be available for all 2010 vehicles. This did factor into my purchase of this particular truck. It is a huge let down to now be told sorry we lied and that is to bad.

    The dealer actually tried to convince me to trade my truck in on a new one.
    Sorry GM my truck is now up for sale and my money is going elsewhere.

    Reply
    1. I hear your pain, Anthony. I was and still am a big proponent of the idea that GM should make an aftermarket upgrade kit available for 2010 model year vehicles that are not compatible.

      But there are two parts of your comment that I’d comment on myself:
      1. It’s not “a little” effort or “a little” time that would be spent making 2010 (and older) vehicle compatible, since the hardware in your truck would need to be ripped out and replaced with the new hardware. Not to mention all the safety equipment and sensors that integrate with the OnStar hardware (for such things as emergency response, etc.). It’s a pretty big undertaking. Granted, GM could do it… but it won’t be for a little” of anything.
      2. You can’t buy an aftermarket system that would “do the exact same thing”, simply because you would need to be in range of your vehicle rather than — with RemoteLink — be anywhere with an internet connection.

      That said, it sucks that you were mislead when you were buying your truck, since GM never told anyone what 2010 models would be made compatible… so whoever told you, lied to you! I would direct my efforts at them rather than at GM itself… although I can see how GM is responsible here too, since it was most likely through its own dealer network that you bought the Silverado.

      I’m curious, what are you going to buy now that you’re selling the Silverado? Because no other automaker offers something similar to RemoreLink except for Hyundai — which doesn’t make anything comparable to a Silverado 🙂

      Reply
      1. Reply
        1. I see. I wasn’t aware of this system from Viper — pretty nifty!

          Let us know how it works once you’ve got it installed — it may prove a useful alternative to OnStar RemoteLink for those who can’t get it!

          Reply
  49. This is totally untrue. This can be done from ONSTAR HQ/wherever with software. Totally different software, but it’s completely possible. Long story short, if a human types commands to make this happen, it can be done with software. Your statement is only true if no one wanted to write an interface for older systems. Buying into you’d have to rip out your existing hardware is just foollish.

    Reply
    1. You’re misinformed and your statement is incorrect.

      OnStar command centers route their signals differently than the RemoteLink system.

      Here is the fact: 2011 and newer model year vehicles have OnStar generation 9 hardware while 2010s and older have Gen 8. Some Gen 8s, usually on newer vehicles, could be made compatible while others (usually on the older vehicles) can’t.

      Reply
      1. Forget about how the remotelink system works. While I may not be an onstar hardware expert I am an expert in workflow and system automation. It’s what I do for a living. The system could have been written(and still can be) to use the older onstar interface. A new command system is put inplace to respond to remotelink (or whatever you call it) to interact with the older hardware and command routing system. Again this may be (and appears to be) more work that they’re willing to do for cost/benefit. But to say that hardware is the only possible solution is something I’m not willing to accept. I’m not whinging about not having the option as it’s not something that was ever promised to me.

        Reply
        1. Ah, I see what you’re saying — and you’re absolutely correct.

          Yes, there are ways of hacking together a solution; a sort of workaround.

          But I’m not a fan of the idea. Simply because I’d rather the OnStar team dedicate their energies to developing new solutions and innovations (moving forward) than trying to move backward trying to figure out how to do something that was never designed to work… You know?

          Reply
          1. Understood. I can also see as an owner how it can be frustrating to purchase the top selling vehicle in the model year that this feature was introduced and then told that your 40K wasn’t good enough to get the sweet feature that you’re 10 minutes to early for. It really is a customer service issue and it would have gone a long way to embed customer brand loyalty. That being said I have owned 8 GM vehicles in the past 12 years, and unless things changed for the worse I will be buying another GM vehicle in the next year or so. But I’ll have my 2010 silverado for a long while to come.

            Reply
            1. Yeah, you’re spot on about this being a customer service bit.

              It is rather interesting, to me at least, how customers who bought their new 2009 and 2010 vehicles feel when RemoteLink/MyLink functionality was introduced on the 2011s. They didn’t know about the app functionality being on its way… but it still sowers the experience a bit feeling that your $$$$$ purchase has been eclipsed by something newer and with more features.

              But it’s not as “in your face” as Ford updating the Mustang for the 2010 model year and then dropping a whole new set of engines for 2011s. One can forgive and forget the app bit… but it’s much more difficult to forget a better, more powerful, and more fuel efficient engine!

              Reply
      2. This is one of GM’s most famous games and another reason they were in the trouble they just got out of.

        Sorry, not available on this year but it is on next years!

        Reply
  50. Why not develop for gen 8 onstar and add a fee such as upgrading from safe and sound to the next level. I bought 2 2009 gm to support gm and it’s products during its bankruptcy filing.I could have easily went ford and got a discount from my dad. I have always owned gm because of its customer service but when customers are forgotten with the typical thank you and Next attitude I always have a bad taste from the experience. Owning a brand starts with customer satisfaction. If I am not satisfied, or he is not satisfied then a brand could be lost eventually. Gm was almost lost…. People such as myself supported you with customer loyalty and tax dollars. Like you said Alex it is about moving forward but it is not about forgetting who got you to where you are. Onstar and the remote link developers can learn from these types of crucial mistakes. You should have developed gen 9 with gen 8 users in mind. I am not going to sell my 2 2009’s just for remote link, but when the time comes do you think the loyalty to the brand will still be here. Loyalty is a two-way street.

    Reply
  51. I just bought a 2010 GMC Sierra Hybrid. How can a car that is only 1.5 years old not be compatible. You guys need to get it together.

    Reply
    1. “How can a car that is only 1.5 years old not be compatible.”

      Because it was never meant to be! Did you buy the Sierra knowing about the RemoteLink app? Was it ever promised to you?

      “You guys need to get it together.”

      We’re not GM, but rather an independent destination for General Motors enthusiasts 🙂

      Reply
  52. Hey For the people who cannot get the onstar app to start your car from your smart phone check out DRONEMOBILE.com

    Reply
  53. I bought my fully loaded (with Nav) GMC truck in November 2010. Dealer said it WILL have the MyLink app available by January. I too am still waiting. However, I am working with a bluetooth ONE with SW CAN protocol to hack commands for DIC display, window, door, and ignition. This will be interfaced to a cell phone GSM module for remote access and XML web page graphical user interface GUI. I’ll keep you guys updated to include YouTube videos. Have a great and safe Holiday.
    DM

    Reply
    1. Whoa! Can you contact me directly — I’d love to hear more about this and perhaps do an article on it! alex at GMauthority dot com 🙂

      Reply
  54. Hey Alex

    Are there any updates on the availability of a GM onstar upgrade for 2010 models? I own a 2010 Sierra SLT w/factory command start and would love the opportunity to upgrade for a reasonable cost rather than install Viper. Any information is greatly appreciated!

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    1. @K-Rock Unfortunately, no updates. I also find it very strange that the Sierra isn’t compatible but the Yukon is. I think it would be wise for OnStar to offer a compatibility pack for $250-$400 for vehicles that are currently not compatible… but that looks like it’s not going to happen. 🙁

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  55. Any word on when the 2010 Equinox might be eligible?

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    1. No, are you kidding these vehicles are now 2 years old. GM and OnStar is done with those. They are all just hoping we’ll all buy new vehicles since we are all so desperate for that option!

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  56. Not to give you false hope…
    I too fell into the 2010 Sierra OnStar promise of an app to remote start. BUT,
    I’m almost done with an Android app that already starts/stops the engine, locks, windows, seats, radio functions, etc. My intention is to extend the range with GSMA transciever tied to the OBDII/CAN system. OnStar is now Non-Star. I’ll post a YouTube video soon to show the progress. Currently is works for the 2007-2010 Sierra and Denali. I’m sure it will work with others, but requires testing. Still sniffing the CAN bus and capturing a lot of command packets.
    Hang in there.
    Warm regards,
    Doyle

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  57. 🙁 Onstar told me they were working on making the Equinox work with the app… I’m not a happy camper now. They can check my status when I call and ask them to why can’t they make it work for the app? I guess that’s why I’m not a techie.

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  58. Please Please find out on the 2010 Equinox not having the OnStar Mobile App? I think its a cool app and would really love to have it. Please hurry. Thanks

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  59. I second the request for adding the 2010 Equinox. I didn’t realize it wasn’t covered at first. I got the app, then realized I needed OnStar service, so I got that too… only to find out my Equinox isn’t covered. Makes it sort of not worth having OnStar service for me at that point. 🙁 I would really like to see the 2010 Equinox covered. Heck, I’d be willing to pay my local GM dealership a small fee to do h/w upgrades if needed.

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  60. Any word on a 2010 LaCrosse CXS get the OnStar App?

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  61. I got tired of waiting for Onstar for this app so i designed my own app. We will soon have it mobile capable. At this time our app offers more vehicle control.
    Check it out at http://www.obdCANeX.com and let me know your thoughts.
    Doyle

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  62. I don’t understand I have read a few links of people with later models August 2010 Cadillac srx have functionality of the remote link. I just called onstar and still no update! they said they are working on it. If I knew about this I wouldn’t have bought my 2010 3 weeks ago. I am very disappointed that this can’t be corrected for all 2010 models and other 2010 models work ………….Complete bullshit……ONstar needs to make some changes!!!!!!!!!!

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  63. I would use the free evaluation period with Onstar then when it’s expired call and cancel it. When they ask why, tell them. Squeeky wheel gets the grease.

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  64. Why is the 2010 camaro SS not availible with the app.

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  65. Alex Luft
    It really sounds like that they only care about new customers and not ones that have been Around for a wile. (so much for customer care) I have A 2010 Camaro SS fully loaded and as of now the App and technology is not compatible or will not be made compatible , What is this all about. You used an analogy of A windows 3.1 computer not being able to run windows 2000 you are talking many years difference here my car is 2010 less than 3 years old now I know my 5 year old computer can run windows 7 when it came with vista no problem. so it is really A mater of wanting to make it compatible or not. Not A mater of if it can be or not.

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    1. Jeff, those are all pertinent points. My question to you is this: did you know about RemoteLink/MyLink when purchasing your Camaro?

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      1. No I did not . To your point it was not A buying point for me and at the time on-star was not either but now that I have it and use it I want all the benefits that go along with it especially if i am paying the same price for it that the ones that have the newer tech and RemoteLink/MyLink . are.
        Also who new there were going to be computers with quad core processors, but it still work with older Operating systems versions. it may need A patch for it but it still works. I think that most people with the older tech. really would like to have that patch so we all can share in all that Onstar has to offer and not be left out or behind just because we have vehicles that are a few years older. That said say if I had A car that was many years older (5 to 10) than i can see the point , but An up-grade should be made available at A reasonable price.

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        1. I completely agree: there should be some kind of a way to retrofit a vehicle with older OnStar hardware with the newer goodies.

          As far as I understand, one of the reasons this hasn’t yet taken place surrounds the fact that GM/OnStar may not be able to guarantee 100% service 100% of the time with the upgrade… and since this is your vehicle (not a computer that may or may not be used for mission-critical tasks), that’s a major consideration.

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  66. Well if that is the case of not getting 100% service I should not have to pay 100% of the cost. The ones that are getting that service should. (Example) Say I take my car to A car wash and the person in front of me gets the works done to his or her car pays $100 wouldn’t you expect to get the same service for the same price? or hear oh i am sorry your car is older we can’t give you the same service but it will still cost you the same $100 .
    If the electronics work in A 2013 Camaro SS why would it not work in A 2010 SS same body style same in all aspect except it has an up-graded stereo system in it. and up-graded onstar electronics. Bottom line if onstar wanted to make it work with the older systems (we are only talking one generation back) they could they just feel the need to spend the time and money to make it happen is not worth it and to heck with the current costomers .

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  67. That’s why I didn’t renew the onstar subscription. Why pay all that money when you don’t get it all. That would be a main feature I use.

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    1. Same here it would be great to have now that winter is just around the corner

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  68. What is the likelihood of the OnStar MyLink app updating to be compatible with a 2010 Chevy Silverado? I promise that if this happens, I will reactivate my OnStar!

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  69. My new truck has the remote link..and I loved it. So, I contacted OnStar about my 2012 Camara..and they said not available. I am a bit surprised.

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  70. will it ever Work for the 2009 chevy Sliverado 1500 Xfe???

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  71. will it ever work for the 09 chevy silver ado Xfe??

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    1. No it will not. Sorry but call OnStar and complain

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  72. My 2010 LOADED Buick Lacrosse CXS can’t use this app? Is it because the Onstar HW is “old”…can I upgrade the Onstar hardware to current?

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  73. I have a 2010 Avalanche, not able to get Onstar to respond when I press the button on the mirror, also when I press the steering wheel button my bluetooth has stopped responding.Not sure why, my navigation works but cannot get any response from OnStar and or any Bluetooth at all.Can someone please help me, I have read all over the net how to get it to work including turning off the phone and then after few minutes turn it on again to get bluetooth to respond but nothing works.

    Reply

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