1,160 GM dealers who have filed for arbitration will certainly be delighted to hear that GM North America President Mark Reuss claims to have their franchises restored in two months’ time, well before the June deadline.
The obvious logic, according to Reuss, is that (dealers) “are the most important interface we have with customers.” The cold truth is quiet simple – dealers must give the best service in the business in order to both sell products and retain customers for The General.
Though the news is good, GM has yet to disclose an estimate of the overall cost of the arbitration process for all involved dealers. More as it happens on this very topic at GM Authority’s arbitration proclamation!
[Source: Freep | Image: South Florida Lawyers]
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