May 2, 2017 at 10:40 am #161378
What is the average response time to posts. It appears there are many people who have asked questions that have not received a response. I am sure all of us would appreciate an update.
May 2, 2017 at 9:24 pm #161428
This trackinng service has just begun to operate and until it is fully up and running I guess we will need to exercise patience. For whatever reason GM does not provide a tracking service other than in the GM Chat and they are very general in responses not using the codes listed elsewhere on this forum.
May 3, 2017 at 3:10 pm #161523
@abh0714 Vehicle tracking by GM Authority is currently in beta, so we are still working out the processes and bugs.
Generally speaking, one should expect:
1. A reply with an update within 24 hours of posting
2. An update whenever there is a change in the status of an existing order
That is generally speaking… so there might be exceptions to this.
December 8, 2017 at 10:28 am #243165
How will an update be provided? In a post or via the registered email?
December 8, 2017 at 4:55 pm #244330
December 8, 2017 at 4:56 pm #244334
@AlexLuft @ GMAuthorityStaff
January 5, 2018 at 8:06 pm #352098
It’s been over two weeks since my initial post… No reply
January 5, 2018 at 8:48 pm #352165
An mine was already done (build date 12/17/2017) an is supose to be at the port waiting for final destination! Just want to confirm. Also does anyone know how long it will be at the port(rail port)
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