August 21, 2014 at 8:08 am #66839
I recently had an issue where I purchased a 32GB Flash drive to carry a library of music to play through the MyLink system so I didn’t always need to sync my phone, and the 4GB drive I tried before just wasn’t big enough. The issue that I ran into was that the MyLink system would initialize for about 5 minutes and the system would power off.
After scouring the Internet, I could not find anyone else with the same issue, so I decided to troubleshoot the problem myself. It turned out after analyzing my library, there were several mp3 files that had missing or invalid header data. Typically a computer or mp3 player would play the files anyway, but. it seems that the MyLink system is pretty picky.
In order to fix the problem, I used a utility called “MP3Diags” to repair the header files and remove invalid data stored in the files. Note that this is a free program found on sourceforge (virus and bloatware-free). You can find the project and supporting information here: http://mp3diags.sourceforge.net/
After applying the fixes to the library, my MyLink initialized the 3,000+ song library in under 3 minutes without crashing the system. This also beats the 15 minutes it took to initialize my 4GB drive. I just thought I would share this information in case anyone else comes across this issue – or if they want to see if it speeds up initializing their media.
August 22, 2014 at 2:59 am #66970
Thanks, Aasch! This is a great analysis and fix. I often wondered if anyone is really using a flash drive instead of a phone or mp3 player in the car or trucks w myLink.
I do have a question: did you use the mylink hotline to discuss with the support team there? I give that number to my customers but was not sure if they handle such technical problems. Thanks!
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