July 17, 2012 at 10:26 am #38303
I would like to introduce myself as a Customer Assistance Representative from the GM Social Media group. The GM Social Media team is responsible for scanning over seventy forums, including this one, in order to provide customer service to those who utilize them. While we are not able to provide technical assistance, we are able to help in terms of customer assistance (recall information, product/service issues, current incentives, etc). We are looking forward to assisting those with concerns on the site. I can understand and appreciate you wanting to ensure that this is a legitimate outreach from GM. We are excited to be a part of this online community and hope that we are able to provide some assistance here.
I look forward to working with you all!
GM Customer Service
July 17, 2012 at 12:44 pm #40347
Welcome to the board Brandon. Thanks for introducing yourself and describing your function.
July 17, 2012 at 8:34 pm #40348
wait technical assistance meaning?
July 18, 2012 at 3:03 pm #40350
July 18, 2012 at 4:09 pm #40351
Welcome to the forum Brandon looking forward to reading your posts
July 19, 2012 at 9:01 am #40352
^Agreed always good to have a GM’er on the forum
July 19, 2012 at 9:14 am #40353
Brandon, Welcome aboard and I hope you could assist me with a help comment placed in the Cadillac Forum. Thanks! Keith
July 21, 2012 at 1:59 pm #40356
Good maybe someone will lesten …. Chevy Cruze needs 190hp before I’d think of buying one. Buick Verano needs 205hp along with an auto dimming rear view mirror standard. Keep the back up camera, I don’t want it.
July 21, 2012 at 4:23 pm #40358
Never mind ……… GM has never listened.
July 21, 2012 at 6:40 pm #40359
July 21, 2012 at 6:52 pm #40360
@Chevy ………….. just be sure to kiss GM’s backside maybe they’ll send you a coupon.
July 22, 2012 at 9:02 pm #40370
RjIon what are you going to do when the government makes the back-up camera a requirement? The NHTSA is seriously considering making them mandatory in all newly produced vehicles possibly in 2014. GM is staying ahead of the game by making them available. I prefer freedom and opting not to have something I don’t want. However you might want to get used to them.
July 23, 2012 at 8:02 am #40375
Hello Brandon. Were you once the OnStar rep in Indiana?
July 23, 2012 at 4:21 pm #40377
Is it a government requirement to remove the auto dimming mirror from the standard equiment list of a so called premium car?
July 23, 2012 at 7:13 pm #40378
RjION, A COUPON REALLY i’ll get right on it 😉
July 26, 2012 at 11:11 am #40385
You’ve been on it ……………. hope it’s for something more then a $24.95 oil change.
January 9, 2015 at 8:56 am #82408
could you please tell me the status of order # SFPTFZ?
January 9, 2015 at 4:50 pm #82467
Hello, I was inquiring about the ignition recall. I have a 2005 impala and the ignition is locked up, and I am unable to turn the key. I can take thw key out. Would this be part of the recall?
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