March 1, 2016 at 2:42 pm #122035
I just purchased a 2011 Chevy Cruze one month ago, after taking it home and driving it for a month the check engine light comes on with an error code of P0299. I called the dealership and they checked the warranty and said it expired 9 DAYS AGO! They called Chevrolet and Chevrolet told them they would not cover the $1300 cost to replace the Turbo in the car.
This car was a manufacturer buyback. We were told by the dealer that the buyback issue was resolved, however, I’m beginning to think that this car was a lemon to begin with and the original owner probably had many problems with it and just didn’t want to deal with it any longer.
Does anyone here know how I can work with Chevrolet to clear this up? I’ve done plenty of research on this issue with this make and year and there are plenty of people out there that have had the same Turbo problem my 2011 Cruze has.
March 1, 2016 at 2:55 pm #122038
@speatross First and foremost, welcome to the GM Authority forum!
That really sucks that the turbo went out. I would do this: ask the dealership General Manager or service manager to call their District Service Manager from Chevrolet, and explain the entire situation (buy-back and everything). See if that makes a difference.
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