General Motors is recalling its Chevrolet-branded Low Cab Forward medium duty trucks over an issue with the trucks’ fire extinguishers.
The defect: affected models are equipped with fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.
The hazards: in the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Affected components: equipment.
Affected vehicles: the following models when equipped with certain Walter Kidde Plastic-Handle Fire Extinguishers, models FC10 and FC110:
- 2016-2017 Chevrolet Low Cab Forward 3500 HD, 3500 and 4500
- 2017-2018 Chevrolet Low Cab Forward 4500 HD, 4500 XD, 5500 HD and 5500 XD
Isuzu produces the Low Cab Forward for Chevrolet.
- 2011-2017 Isuzu NPR
- 2008 Isuzu NPR HD
- 2008 Isuzu NPR-HD Gas
- 2011-2018 Isuzu NPR HD
- 2011-2018 Isuzu NRR
- 2015-2018 Isuzu NPR XD
- 2012-2018 Isuzu NQR
- 2012-2017 Isuzu NPR Gas
- 2012-2017 Isuzu NPR-HD Gas
Number of vehicles affected: 69,138 (Chevrolet and Isuzu combined).
The fix: Isuzu will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall is expected to begin in December 2017.
Owners should: customers looking to find out if their vehicle is included in this Chevrolet Low Cab Forward recall should visit recalls.gm.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, then owners should take it to a dealer.
Owners may also visit www.kidde.com and click on Product Safety Recall to order replacement fire extinguishers free of charge.
Owners can also contact Isuzu or Chevrolet customer service with questions by using the following information.
- Chevrolet Customer Service: 1-800-222-1020
- Isuzu Customer Service: 1-866-441-9638
- Walter Kidde Customer Service: 1-855-271-0773
- GM Recall Number: currently unknown
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 17V726000