In late July, General Motors issued a stop-sale for all 2016 Chevrolet SS Sedan and Caprice Police Pursuit Vehicle (PPV) due to an issue with the driver’s seat belt tensioner cable. The stop-sale prevented dealers from delivering affected vehicles to customers, though somehow a combined 21 units of both models were delivered in August (more on that later). Since then, current owners as well as potential buyers have been
patiently waiting for any information about the stop-sale and associated recall.
The most recent development has NHTSA officially acknowledging the recall on August 26th, with some owners of the SS Sedan and Caprice PPV reporting having received their recall notices. Notably, both documents outline the required procedures to address the issues that triggered the stop sale and recall.
As it stands, the fix for the recall involves dealers inspecting the tensioner cable assembly and replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. In addition, all vehicles will receive new seat trim with a redesigned opening for the cable routing. All repairs will be performed free of charge.
The defect: the driver’s seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
The hazards: if the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
- 2014-2016 Chevrolet Caprice Police Pursuit (PPV) manufactured May 14, 2013 through June 14, 2016
- 2014-2016 Chevrolet SS manufactured May 15, 2013 through April 27, 2016
Number of vehicles affected: 15,486 vehicles (United States figure).
The fix: GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repairs will be performed free of charge.
GM originally estimated that the necessary replacement parts will become available in September. However, it now looks like the parts will actually become available in October.
Owners should: customers looking to find out if their vehicle is included in this Chevrolet SS recall and Chevrolet Caprice PPV recall should visit recalls.gm.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, customers should take it to a Chevrolet dealer.
Owners can also contact Chevrolet customer service with questions by using the following information.
Contacts & Other Details
- Chevrolet Customer Service: 1-800-222-1020
- GM Recall Number: 31340
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 16V518000
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