The defect: the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, “Theft Protection and Rollaway Prevention.”
The hazards: if the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
- 2016-2017 Buick Verano
- 2016 Chevrolet Malibu Limited (last-generation model)
In addition, certain units of the following vehicles may have been serviced with similar defective replacement electronic park lock lever:
- 2013 Buick Encore
- 2011 Buick Regal
- 2013-2014 Buick Verano
- 2011-2016 Chevrolet Cruze
- 2010-2013 Chevrolet Equinox
- 2013-2015 Chevrolet Malibu
- 2011-2013 GMC Terrain
Number of vehicles affected: 7,620 (United States figure).
The fix: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge.
Owners should: customers looking to find out if their vehicle is included in this Buick Verano and Chevrolet Malibu recall should visit recalls.gm.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, customers should take it to a Chevrolet or Buick dealer, as appropriate.
Owners can also contact Chevrolet or Buick customer service with questions by using the following information.
- Chevrolet Customer Service: 1-800-222-1050
- Buick Customer Service: 1-800-521-7300
- GM Recall Number: 50490
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 16V502000