General Motors’ full-size SUVs took the top three places in the 2016 J.D. Power Vehicle Dependability Study: first place went to the GMC Yukon, second went to the Chevrolet Tahoe, and the Chevy Suburban took third. Their direct competitor — the Ford Expedition — was in fourth place.
Now in its 27th year, the 2016 U.S. Vehicle Dependability Study is based on responses from 33,560 original owners of 2013 model-year vehicles after three years of ownership. Conducted from October through December 2015, the study examines problems experienced during the past 12 months by original owners of 2013 model-year vehicles. Overall dependability is determined by the number of problems experienced per 100 vehicles (PP100), with a lower score reflecting higher quality. The study covers 177 specific problem symptoms grouped into eight major vehicle categories.
GM’s positive results in the full-size SUV segment join other strong finishes in the dependability study, including the Chevrolet Silverado HD taking first place in the Large Heavy Duty Pickup Truck segment.