General Motors’ Australian subsidiary, Holden, has announced the launch of Holden Financial Services (HFS) into the Australian retail automotive finance market with the objective to “deliver great benefits to customers through seamless, end-to-end automotive finance solutions.”
Holden has partnered with St. George Bank a division of Westpac Banking Corporation to bring HFS to market.
“Holden recognises the growing importance of finance solutions in adding value and convenience for our customers”, said Holden Executive Director of Sales, Peter Keley. “This is another important step in Holden’s ongoing commitment to putting the customer at the centre of everything we do. With the launch of HFS, Holden dealers can now offer a range of finance offers to customers, in addition to Holden’s pre-existing insurance solutions.”
“Forming an alliance with another iconic and trusted Australian brand like St. George Bank is fantastic. HFS will deliver a fully-branded customer and dealer experience. Building brand loyalty and exceeding our customers’ expectations is crucial to our future success and Holden Financial Services will deliver a fully-branded and seamless customer and dealership experience,” Mr Keley said.
Holden lists HFS as providing the following customer benefits:
- Retail and commercial financing options available in dealerships
- Provides peace-of-mind financing options for customers from a well-known brand in banking
- Fully-branded customer experience
- Ability to offer quick-to-market retail finance options
- Fast and thorough loan approval process
- Active loan management through customer ownership lifecycle
“Holden and our Dealer partners have taken another important step in continuing to improve and strengthen our offers and services in the market. This move will help us create, retain and satisfy more customers by enhancing their customer experience,” Mr. Keley added.