The problem: affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
The hazard: if the seat frame is not welded in the correct places, the seat may not perform as intended, and in the event of a crash, the seat occupant could be at an increased risk of injury.
- 2016 Chevrolet Traverse manufactured November 6, 2015 to November 12, 2015
- 2016 GMC Acadia manufactured November 6, 2015 to November 12, 2015
- 2016 Buick Enclave manufactured November 6, 2015 to November 12, 2015
Number of vehicles affected: 2,633 (United States figure).
The fix: GM will notify owners, and dealers will inspect the third row left side lower seat frame, replacing it as necessary, free of charge. GM has not yet provided a notification schedule.
Owners should: customers looking to find out if their vehicle is included in this GM recall should visit recalls.gm.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, customers should take it to a General Motors dealer.
Owners can also contact Chevrolet, GMC, or Buick customer service with questions by using the following information.
- Chevrolet Customer Service: 1-800-222-1020
- GMC Customer Service: 1-800-462-8782
- Buick Customer Service: 1-800-521-7300
- GM Recall Number: 21930
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 15V833000