General Motors’ Australia-based subsidiary, Holden, is recalling certain 2014, 2015, and 2016 Captiva SUVs over a label on the jack that does not comply with mandatory standards. To note, the jack itself is not defective but the label on it does not comply.
The defect: the label on the jack supplied with the vehicle identifies a ‘safe working load’, which is not permitted by the mandatory standard for jacks if the jack is intended for use with a specific vehicle.
The hazard: the mandatory standard, AS/NZS2693-2007, does not permit the identification of a safe working load on jacks supplied for use with a specific vehicle, as the jack may be used on a vehicle for which it was not intended and cause a hazard.
- 2014 to 2016 Holden Captiva 5 and Captiva 7
- Affected VIN Range: KL3CA26U9EB044391 to KL3CD2669FB083741
- Affected Production Dates: May 28 th, 2014 to September 21st, 2015
- Products were sold nationally in Australia by all Holden dealers
Number of vehicles affected: not specified.
The fix: not specified at time of recall release.
Owners should: Holden will write to all affected customers to notify them of the required action.
- Holden customer service (phone): 1-800-033-349
- Holden customer service (email): [email protected]
- PRA number: 2015/15011
- Recall Reference: A150778-ZPSR