General Motors has announced that it has appointed Lynn Longo as managing director of its Chinese subsidiary, Shanghai OnStar, and Global Connected Consumer (GCC) Beijing Group. The appointment is effective November 1st.
“Lynn brings to Shanghai OnStar an unmatched background in automotive telematics,” said GM Executive Vice President and President of GM China Matt Tsien. “Her expertise will help Shanghai OnStar maintain its strong growth and take the company’s development of vehicle connectivity in China to a new level.”
To note, GCCX, or Global Connected Customer Customer Experience, is a GM department responsible for developing automotive telematics and infotainment solutions for GM on a domestic and global basis while supporting the company’s vision. The department has been established in North America for roughly two years while the GCC Beijing Group was established in April 2015.
Longo comes to Shanghai OnStar from GM’s Global Connected Customer Experience (GCCX) organization. There, she served as director of Global Technical Program Execution/Operations, supporting the successful launch of the Opel/Vauxhall OnStar connected experience in Europe. She was also responsible for leading the cross-functional development effort of the next-generation OnStar platform.
Longo joined GM in 1998 and has been with GCCX since 2009, holding positions of increasing responsibility that include global development manager of Customer Relationship Management (CRM)/Advisory Applications at OnStar, global sustain manager of OnStar Applications, and director of GCC Advisor/Business Performance, where she oversaw all North American OnStar lines of business.
Longo has a Bachelor of Science degree from Michigan State University and a Master of Science degree in management information technology from Carnegie Mellon University.
We have reached out to GM China to find out about Diane Jurgens, Ms. Longo’s predecessor, and will update this story when we hear back.