General Motors is recalling certain 2016 model year, Lambda-platformed full-size crossovers — the Chevrolet Traverse, Buick Enclave, and GMC Acadia — over a potential issue with the windshield wiper motor that can result in a fire.
The defect: in affected vehicles, the front windshield wiper motor may overheat when in use because of a manufacturing defect.
The hazards: if the front windshield wiper motor overheats, it can catch fire.
The vehicles were manufactured between August 18, 2015 and September 24, 2015.
Number of vehicles affected: 31,685 units in North America, of which:
- 29,295 are in the United States
- And about 2,400 are in Mexico and Canada
- 6,400 are in customer hands
The fix: GM has sent owners recall notices by overnight letter and urged them not to use the front windshield wipers until they have been repaired. The repairs involve dealers replacing the windshield wiper motor free of charge to the customer.
GM said that if owners can’t get to a dealership for the fix because of rainy weather, the automaker and dealers will arrange to pick up the vehicle for servicing. And “if repair parts are unavailable, GM will provide a rental car at no cost until parts become available,” General Motors said in a statement.
The recall began on September 30th, 2015.
Owners should: customers looking to find out if their vehicle is included in this GM recall should visit recalls.gm.com. There, owners will be able to enter their Vehicle Identification Number (VIN) to see any open recalls as well as customer satisfaction programs. If the vehicle is part of the recall, customers should take it to a General Motors dealer.
Owners can also contact Chevrolet, GMC, or Buick customer service with questions by using the following information.
- Chevrolet Customer Service: 1-800-222-1020
- Buick Customer Service: 1-800-521-7300
- GMC Customer Service: 1-800-462-8782
- GM Recall Number: 15780
- NHTSA Toll Free: 1-888-327-4236
- NHTSA (TTY): 1-800-424-9153
- NHTSA Website: www.safecar.gov
- NHTSA Recall Number: 15V609000