This article is part of the GM Authority Mailbag series, where the GM Authority Crew features and replies to your questions, comments, and observations.
The following comes to us from JR.
I remember reading a letter from a new ATS owner who was surprised to find that his fully-loaded ATS did not have an auto-dimming passenger-side mirror. I just wanted to chime in and add my dissatisfaction to the mix.
Ten days ago, I decided to give my 2013 BMW 535i to my son and splurge on a new 2015 Cadillac CTS Vsport. Mine’s an Opulent Blue Metallic with the Kona Brown interior and the Vsport Premium trim level. The car stickered at just under $73,000.
Two days into having it, I was driving on the interstate and kept getting blinded by the light from the passenger-side mirror. I chalked it up to the truck having his brights on and sped away in an effort to avoid the glare and didn’t think twice about it. The next day, coming home from work, same thing. Major glare from the passenger-side mirror. To make a long story short, I discovered that my CTS only has the auto-dimming mirrors on the driver’s side, as well as on the interior. Not on the passenger side.
Cadillac: are you kidding me? How can you allow this to happen?
First of all, I didn’t even look for this to be a feature simply because a luxury car needs to have auto-dimming rear-view mirrors on both sides of the car standard. It needs to be standard on every Cadillac. My BMW, which cost me $15,000 less than my CTS, has these (I just checked).
The omission of this tells me that Cadillac is content on cutting corners by foregoing features that should be standard. My solution is not elegant: I am getting tint installed on the mirror to prevent the glare. But my question still stands: are these the lengths to which Cadillac wants customers to go to in order to have a basic convenience like a mirror that doesn’t shoot light directly into one’s eyes? Is this appropriate on a brand new, $70,000 Cadillac? It is not; not on my CTS Vaport, not on a base CTS, or a base ATS.
As an owner of a fine restaurant, not putting in an auto-dimming rearview mirror would be the equivalent of me giving my customers an exquisite meal, and then making them eat it while staring directly into the bright headlamps of my CTS.
I was going to recommend the CTS (Luxury or Standard) as the next car for my mom. But after this, I wouldn’t feel right doing it. I’ll let her get the Benz E350 she’s had her eye on.
My call to action: fix it, Cadillac. Fix it on cars coming off the line, and fix it with existing owners like myself. I would gladly part with $100 to get a replacement passenger-side mirror that dims itself.
As with the previous letter, we could not agree with you more, JR. This “omission”, if we may call it that, is simply ridiculous.
What surprises us the most is that Cadillac spent so much time developing a car that is nearly perfect when it comes to driving. This is rather difficult to do, but it did it. Then, it goes on to omit details like this, details which are actually quite easy and simple to bring to market.
Like you, we hope that Cadillac addresses this head on, not only for future products, but for existing owners as well.