The Cadillac User Experience, or CUE, touch-based infotainment system has had a mixed reception since being launched just a few years ago. Perhaps the biggest gripe with the system is the lack of physical knobs and buttons to control such essentials as audio volume and cabin temperature.
It’s this lack of actual buttons/knobs that requires the driver to constantly double-check that he/she is didn’t touch the incorrect area on the touch-based control panel. Add to that the fact that we often initiated the volume controls when actually trying to select a present on the bottom row of the screen, and the issues surrounding the system become evident. Simply put, CUE seems to increase driving distraction, despite its rich feature set.
With that, we ask: should Cadillac replace the touch-sensitive controls on CUE with physical buttons and dials? Vote in the poll and present your opinion in the comments below.