Cars are becoming increasingly more connected, and connected cars are becoming more increasingly more prevalent in our lives on the daily. OnStar has become the gold standard for in-vehicle telematics and emergency services, utilizing GPS and cellular connectivity to keep your vehicle connected and on the grid. The latest success story to come out of the GM subsidiary involves a General Motors employee discounting OnStar as fluff until an unfortunate run-in with a deer.
Mark Schreiber, a General Motors engineer, consistently felt OnStar was completely unnecessary, asking “Why would I want a car connected to the larger world?” A valid question, the answer to which he learned when his wife and two daughters were driving their Chevrolet Equinox back home. About twenty miles away, a deer leapt onto the highway on which they were traveling and struck the passenger side of the Equinox, crumpling the front quarter and setting off the side curtain airbags.
An OnStar advisor chimed in immediately after the airbags deployed as Mark’s daughter pulled the car off to the shoulder. Police and paramedics arrived on the scene in less than five minutes, and thankfully everyone in the vehicle walked away with only a few bumps and bruises.
Now, Mr. Schreiber praises OnStar for its efficiency and helpfulness during a time of need for his family.
“By the time I could get to them, about a half-hour after the accident, my family was safe and the vehicle was in a stable location,” Mark says. “An impressive display of the value of OnStar. I’m sold! That attitude existed before I experienced what a phenomenal service OnStar truly is,” he says, referring to his opinion of the service. “I am singing a different tune now.”
After three weeks of repairs, the Schreibers’ Chevrolet Equinox is back on the road and the family is forever grateful for the service, having used it since the incident with the poor deer after a few run-ins with local potholes. We wonder if they’d be interested in some in-vehicle Wi-Fi goodness courtesy of OnStar 4G LTE.