Today, General Motors has announced that Mary Chan — GM Vice President, Global Connected Consumer — has elected to leave General Motors “to pursue other opportunities”. She will remain with The General through the first quarter of 2015 “to assist with the transition and the 4G LTE production launch in China and Europe.”
Under Chan’s leadership, the automaker “has made landmark strides in vehicle connectivity, with the largest in-vehicle 4G LTE deployment to date in the industry.”
Replacing Chan will be Alicia Boler-Davis, in a somewhat-newly-created role of senior vice president, Global Connected Customer Experience. Boler-Davis is currently senior vice president, Global Quality and Customer Experience. In addition to her current customer experience responsibilities, she will assume responsibility for the Global Connected Consumer organization, which includes OnStar and its call centers.