In April, we told you that General Motors was delaying the rollout of its in-vehicle AppShop functionality until 2015 due to issues with quality and customer experience. Now, the company has announced it will delay the rollout of AppShop indefinitely due to it not meeting company expectations.
“The App Shop didn’t meet our customer experience expectations, and so we’ve delayed the introduction of it,” said GM chief infotainment officer Phil Abram. “I don’t have a date today to share with you on when we will be bringing it out.”
GM originally planned to introduce App Shop (and Cadillac equivalent CUE Collection) this summer with several launch apps including Weather Channel, TuneIn Radio, and Eventseeker. It would have been complimented by GM’s in-vehicle 4G LTE Wi-Fi technology, which is still on track to be introduced in 2015 model year GM vehicles. GM says that it did a lot of internal testing with AppShop, but ultimately decided it wasn’t ready for market use.
“If it’s not right, we’re not going to put it out there,” Abrams said.
When it is ready for consumers, AppShop will launch first on the 2015 Chevrolet Corvette C7, Impala, Malibu and Volt, followed by the Equinox, Silverado, Silverado HD, Spark and Spark EV. GM made no announcements regarding CUE Collection, a version of AppShop that was destined for Cadillac vehicles, but it is assumed the rollout of that program is also postponed until further notice.