General Motors is pulling out all the stops to fix over two million ignition switches, but how does a large company go about doing that, especially when they don’t directly control the means of production?
FastLane, a blog run by General Motors, lays it out for you in one nice infographic.
The first step is getting the parts to fix the vehicle. GM’s supplier, Delphi, has increased production and also has found new suppliers for some of the ignition switch components. Production is running seven days a week through October, plus new equipment is being bought so that two more production lines will be up by summer. By October, enough repair parts will be built to fix the majority of the vehicles affected by the recall.
General Motors also wants to impact affected owners as little as possible, so every fix can be done with one visit. On most vehicles, only three parts will need to be replaced: ignition switch, cylinder, and key. Affected customers have already received a letter from GM, or should receive one soon, that instructs how to get their vehicle repaired. Until then, GM reminds owners to:
- Remove all items from their key rings, leaving only the vehicle key. If there is a key fob, it also should be removed from the key ring.
- Owners of manual transmission vehicles should be sure the ignition is in the “Off” position and set the transmission shifter to reverse gear with the parking brake set before removing the key.
- Owners of vehicles with automatic transmission should be sure the vehicle is in “Park” and set the parking brake before removing the key.
- And as always, please remember to wear your seat belt.