The Meriva managed to garner an approval rating of 80.4 percent in J.D. Power’s Germany 2014 Vehicle Owner Satisfaction Study. This places it ahead of prime competitors such as the Nissan Note and Citroen C3 Picasso, which earned scores of 78.4 and 77.6, respectively. Measures which contribute to overall vehicle satisfaction include vehicle quality and reliability, ownership costs, service satisfaction and the vehicle’s overall appeal.
“The J.D. Power VOSS Report is an important indicator in the field of customer satisfaction and these results show that Opel’s strong focus on high quality has a very positive impact on customer satisfaction,” said Thomas Simon, Vice President Quality at Opel. “The results are an incentive for us to continue investing in the quality and excellent real-world capability of our products.”
In addition to the Meriva, Opel’s Insignia achieved a modest sixth-place in the highly competitive mid-size sedan segment with an 81.7 percent approval rating. The Opel brand as a whole however scored below many other brands, with a satisfaction rating of 77.4 percent, under the 78.8 percent study average. Porsche customers were the most satisfied, with an approval rating of 83.5 percent.