Following its safety recall of 2.7 million small vehicles due to faulty ignition switches, General Motors said it would fix its recall processes and as a result, has been fast-tracking many of its vehicle call backs. This safety recall onslaught isn’t showing any signs of dying down and could last into mid-summer, a Barclays analyst told Automotive News.
According to Barclays Capital analyst Brain Johnson, GM is “mining data” on potential vehicle safety problems from 10 different sources including customer complaints, warranty claims and reports from dealers.
“It is possible that the recall announcements may continue into mid-summer,” Johnson wrote in a research paper.
There has also been a change in how GM handles recalls, with GM North America president Mark Reuss now leading a team of five others who will all make decisions in regards to recalls in the future. Before, only three people helped make decisions on recalls, the heads of manufacturing, engineering and quality.
According to AN, GM’s team of safety investigators has tripled in the last few months to more than 60 to help speed up decisions in regards to recalls. They are also analyzing defects on an “issue to issue” basis rather than by make and model year, so “it is possible that GM may issue further recalls” for already recalled vehicles, Johnson noted.