General Motors has announced announced that 53-year old Steve Hill, current vice president of customer care and aftersales, has been switched over to vice president of U.S. sales and service. He will be leading U.S. sales operations, Chevrolet, Buick and GMC sales and services and fleet and commercial sales. Tim Turvey, 51, is also moving from his current position as executive director of customer care and aftersales sales and marketing into Hill’s old position.
Alan Batey, GM executive vice president and president of North America said both men have strong business records, and focus on keeping their customers as their primary focus. He added that their broad range of expertise will help the company achieve high levels of customer satisfaction.
After joining GM in 1983, Hill move from a series of sales assignments with Cadillac to director of sales promotion until eventually becoming executive director of retail and customer relationship management marketing in 2006 and North America vice president after assignments with Motors Holding, Hummer, and retail planning. Turvey joined the firm in 1983 with Buick, and following multiple sales assignments, rose to director of aftersales for GM Japan in 2002. He was eventually named to his present position in 2011 after working in China, Canada, Latin America, Africa and the Middle East.