General Motors’ quality has impressed during this year’s JD Power & Associates 2013 Initial Quality Study (IQS), with all brands performing better than the industry average of 113 problems per 100 vehicles.
The 2013 IQS is based on responses from more than 80,000 purchasers and lessees of new 2013 model year vehicles surveyed at 90 days of ownership. The study was redesigned for 2013 and provides manufacturers with information they can use to quickly identify problems and drive improvement.
According to the study, GMC was crowned the top-ranked non-premium brand at 90 problems per 100 vehicles, and second overall in the study, trailing only Porsche (80 problems per 100 vehicles). Lexus was third.
Compared to last year, GMC climbed a significant 10 spots, and was the top-ranked non-premium brand. Chevrolet also jumped 10 spots and ranked fifth overall and second among non-premium brands with 97 problems per 100 vehicles. Cadillac tied with Audi for 13th overall and 7th among premium brands, at 108 problems per 100 vehicles. Buick finished just behind, with 109 problems per 100 vehicles.
GM was awarded the Silver Plant Assembly Line Quality Award for its Oshawa, Ontario, plant.
Brand by brand, the following vehicles won individual awards:
- Segment Award Recipients
- Camaro – Midsize Sporty Car
- Impala – Large Car
- Tahoe – Large CUV
- Silverado HD – Large Heavy-Duty Pickup
- Avalanche – Large Light-Duty Pickup
- Segment Top 3
- Spark – Ranked Second – City Car
- Equinox – Ranked Third – Compact CUV
- Silverado LD – Ranked Third – Large Light-Duty Pickup
- Escalade – Segment Award Recipient – Large Premium CUV
- CTS – Ranked Third – Compact Premium Car
- Encore – Segment Award Recipient – Sub-Compact CUV
- Enclave – Ranked Second – Midsize CUV
- Regal – Ranked Third – Midsize Car
- Sierra LD – Segment Award Recipient – Large Light-Duty Pickup
- Sierra HD – Ranked Second – Large Heavy-Duty Pickup