2013 model-year Chevrolet Volt owners have begun to receive recorded messages indicating that they should visit their dealer’s service department ASAP. The reason for the messages involves the electric motor, which could suddenly and mysteriously shut down. However, the brakes and steering will still work, according to GM-Volt.com. It’s not an NHTSA recall, but a voluntary move to ensure customer satisfaction.
The simple fix consists of a software update for the motor, and it will only take an hour or so. The issue doesn’t involve 2011 and 2012 model year Volts. Specifically, owners that use the delayed charging function — which allows owners to recharge the vehicle at certain times — are most prone.