General Motors recently sent out a letter to owners of certain late-model vehicles announcing an update for their vehicle’s Bluetooth system. The update, which improves the compatibility and functionality of smartphones as the devices improve and gain more features and functionality, is available via an update through OnStar.
Specifically, the update would fix an issue that occurs when a vehicle is paired with certain late-model smartphones that inadvertently drops the phone’s Bluetooth connection to the vehicle during incoming or outgoing calls. If this happens, the vehicle’s audio system will respond with a message that reads “Unable to place call on your Bluetooth phone”. GM’s letter included a list (below) of known smartphones that currently may not be compatible with the vehicle, but the list is not all-inclusive since smartphone technology continues to advance at a rapid pace. As such, owners can find the most up-to-date list of devices compatible with their vehicle’s Bluetooth-enabled audio system on this page of the OnStar website.
The software update, according to the letter, will modify the current Bluetooth hands-free calling system to recognize most current smartphone technology and maintain the connection. In addition, the update will be available through OnStar at no charge until September 30, 2016. And if an owner does not have a current OnStar subscription, one will be provided free of charge for 30 days; the subscription will also include a limited amount of the familiar OnStar emergency services, including Automatic Crash Response and Emergency Button services. To receive the update, simply press the OnStar button and inform the advisor that you received GM’s letter and are thus in need of a temporary “Bluetooth Service Package” to receive the smartphone update.
The GM Authority Take
Overall, this is a great effort by GM to maintain continued owner satisfaction with their products. And best of all, the update can be delivered over-the-air thanks to the unique connectivity of OnStar, making it quick, convenient, and seamless. Good stuff, GM… good stuff, indeed.
Are you experiencing dropped Bluetooth connections between your smartphone and late-model GM vehicle? Sound off in the comments!
|APPLE||IPHONE 4 (AT&T)|
|APPLE||IPHONE 4 (VERIZON)|
|HTC||EVO SHIFT 4G|
|HTC||EVO VIEW 4G|
|SAMSUNG||GALAXY S II|
|SAMSUNG||NEXUS S 4G|
|SONY ERICSSON||XPERIA PLAY|