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General Motors Records Best-Ever Initial Quality Study

9
  • by Manoli Katakis
  • — Jun 20, 2012
Chevrolet Buick Cadillac GMC General Motors 2012 JD Power IQS

Over the past 26 year history of the J.D. Power and Associates Initial Quality Study, Chevrolet, Buick, Cadillac and GMC have had their ups and downs. And for 2012, things took a huge move in a positive direction, with General Motors recording its best showing ever.

GM had no less than nine vehicles either receiving a segment award or placing in the top three of their respective segments, with Chevrolet and GMC coming out above the industry average, and Cadillac finishing just behind Lexus, Porsche and Jaguar. Buick finished as the second brand below the industry average, right behind Audi.

The win also came with a huge upset, as GM nabbed the top three spots in the highly competitive Large Pickup Segment from Ford and Ram, with the GMC Sierra LD, and Chevrolet Silverado HD and Avalanche, finishing one-two-three respectively.

The Chevy Malibu was also the top ranked mid-size car, beating out power-players like the Toyota Camry, Ford Fusion and Honda Accord, which tied for second. The Cadillac SRX ranked third among mid-sized premium SUVs — up seven spots — while the Cadillac Escalade, took home gold in the large premium SUV category. In fact, the Escalade scored third highest overall as a model, just behind the Lexus LS and Porsche 911. As for Buick, the Enclave ranked highest in Midsize Crossover/SUV — improving 10 places in its segment.

While there’s still more ground to cover, we can all tip our caps to The General for improving and coming home with a personal best.

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— Manoli Katakis

Manny is the lead GM Authority writer and provides on-site coverage of GM events as well as road tests of GM's new products.

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9 Comments

  1. vic1212 says:
    June 20, 2012 at 6:50 pm

    But doesn’t anybody getting the picture?? Buick as a brand quality are getting below average and that’s really bad considering Chevrolet, GMC, and Cadillac are going more upward??? Buick once beat Lexus (tied with Porsche) and then after that it just kept sinking…. I’m not sure if it’s Enclave holding it back or something but this definitely has to improve don’t you guys think?

    Reply
  2. Bravo1 says:
    June 20, 2012 at 7:31 pm

    I think they are doing outstanding engineering just compare it to the competition

    Reply
  3. Bravo1 says:
    June 20, 2012 at 7:32 pm

    Tops in the 3/4 and 1 ton truck hands down,why are you hating Buick just broke the Silver state record in it’s class

    Reply
  4. Bravo1 says:
    June 20, 2012 at 7:35 pm

    Corvette, Camero the hits just keep coming,why hate someone’s product when they are building great product hands down.Test drive one today…Dare you Vic1212 look at all the awards GM has received,in the last year Best Diesel Truck hands down.

    Reply
  5. Vic says:
    June 20, 2012 at 8:31 pm

    I’m not hating buicks at all but it’s just from year to year it’s kinda slacking off for buicks and I love the buicks a lot!!!

    Reply
  6. Stanto27 says:
    June 21, 2012 at 12:54 am

    Hahaha this made me so happy when I saw Cadillac (overall) in the top three and Chevy and GMC did really really good. It made me even happier when I saw Ford down in 27th place. Woohoo go GM!

    Reply
  7. Kiel says:
    June 21, 2012 at 3:50 am

    I don’t find initial quality to be as important as long term quality. I am also not surprised to see the Malibu top ranked, it’s a great car and I love mine.

    Reply
  8. Kevin says:
    June 21, 2012 at 8:55 am

    Perhaps someone can shed some light on the subject. I am glad GM ranked so high, but I still don’t believe JD Power. Most of these cars have been out several years, and they are just now making top of the list? I recall the Escalade ranking very low a few years ago, and then it suddenly jumps up? For the results, Cadillac used the only 3 cars they had at the time, the Escalade, CTS, and SRX, which came out in 2007, 2009, and 2010 respectively. How have they not made higher in the list before with the exact same vehicle lineup? No, I am not trying to discredit GM at all, it is my favorite car company. It is just something about the ratings that doesn’t seem right to me.

    Reply
    • T. Bejma says:
      June 21, 2012 at 1:33 pm

      Think it might be that we are constantly making improvements in the vehicles based on the results? So many people look at JD Power as gospel, if you are not addressing their issues, people (mistakenly) think you are building crap…

      Reply

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