The always-charismatic Bob Lutz recently used a very colorful example to describe the shortcomings in the mind set of the “Old General Motors” by bringing up something then-Cadillac boss Jim Roche did back in the late ’60’s. But it wasn’t something like turning a blind eye, embezzlement, or poor management. Instead, it had everything to do with a Christmas card. You’re probably scratching you head, but his example works.
After many revisions, the original piece that was a humble painting of a boy with a sled in the snow walking up to a simple cabin on a hill changed into a Cadillac driving up a snow-covered driveway to a mansion.
The point of the story? Lutz showed in detail what “embodied the charisma-challenged nitpicking” that plagued GM during the postwar era. To read the full story, visit The Wall Street Journal.
Source: Wall Street Journal